The provider is headquartered in Malta, with additional offices reported in the UK, Philippines and Gibraltar, and licences in multiple jurisdictions. Its workforce was reported to exceed 250 people across these locations.
Pragmatic Play also announced a partnership with SoftSwiss, an online gaming software provider based in Curacao. The deal aimed to make more bingo, video slot and Live Casino games available to a wider audience.
Development and Awards
The provider builds games with HTML 5, making them accessible on mobile devices. Its stated aim is to deliver engaging play, with titles available in an “instant play” format. Players can begin from a button without downloading extra software.
The provider’s software development awards have included Software Rising Star, RNG Casino Supplier and RNG Casino Software at the 2017 EGR B2B Awards. The previous year, Hot Safari won Game of the Year at the EGR Operator Awards. The company has also made regular appearances at the ICE Totally Gaming Awards and Asia Gaming Awards.
Pragmatic Play Enhance ™
Pragmatic Play’s Enhance™ program gives online operators in-game promotional tools. The tools are intended to add entertainment and encourage ongoing play, with customizable campaigns and instant rewards such as free round bonuses. Flexible back-office support allows operators to schedule promotions at their convenience.
Pragmatic Play Games
Pragmatic Play’s catalogue includes more than slots, with bingo, scratch cards and table games among its offerings. Its slots span high, medium and low volatility for varied styles of play. Al Buraq Regina’s review described the catalogue as containing more than 100 games.
The review highlighted these titles as popular slot picks:
- John Hunter Aztec Treasure
- Pirate Gold
- The Dog House
- Safari King
- Mustang Gold
Live Poker Choices:
- Jacks or Better
- Deuces Wild
- Deuces and Joker Wild
Roulette Options:
- Crystal Roulette
- Electronic Roulette
- Titanium Roulette
- Black Diamond Roulette
Live Casino:
- Live Roulette
- Live Blackjack
Bingo
Bingo games give online operators a range of settings they can customize to shape gameplay and reinforce their brands. Pragmatic Play’s listed variants include:
- 90-ball Ballroom
- 80-ball Boombox
- 75-ball Stars & Stripes
Scratch Cards
- Wolf Gold
- Gold Rush
- Queen of Gold
- Hot Safari
- Panda Gold
- 7 Piggies
Pros and Cons
Pros
- Reported availability in more than 78 countries and 26 different languages.
- Instant Play enables players to launch games without downloading them.
- The catalogue includes slots, roulette, scratch games, poker and other formats.
- Games are designed to work across multiple devices.
Cons
Some casinos licensed to offer the provider’s games had previously been described as rogue operators, although the issue was said to have been largely addressed by then.
- Rules may be difficult to find for certain blackjack games.
- Some roulette games may seem very similar.
- Some games may have long loading times.
Conclusion
Pragmatic Play has worked to move past the reputation associated with its former TopGame identity. Al Buraq Regina’s review credited the provider with making considerable progress, while noting that its reputation could still improve. It also pointed to a series of well-regarded titles and expansion into additional markets. Further development may help resolve lingering concerns, but players should evaluate each operator independently.