Online Casino London review
Online Casino London launched in 2017 under Jumpman Gaming, which holds a licence from the United Kingdom Gambling Commission (UKGC). The source review describes a simple registration process and a welcome promotion that can award up to 500 free spins through a Mega Reel after the first deposit. The Mega Reel is also available with deposits, while the Daily Wheel offers members free spins without a deposit. These promotions may appeal especially to fruit machine fans.
The original review recounts the reviewer’s registration and play, and discusses the site’s strengths and areas it felt could be improved.
Online Casino London: the quick verdict
- Best For: Fruit machine fans looking for a wide selection, players interested in recurring free-spin promotions, and those drawn to leaderboards or prize drops offering chances to win cash rewards.
- Skip If: You want bonus play on live dealer tables, expect 24/7 live chat, or want your casino balance protected if the operator becomes insolvent.
- Biggest Weakness: The operator does not protect player balances, so funds are not guaranteed to be returned if the casino enters administration.
A brief history of Online Casino London
Online Casino London started operating in the UK in 2017. Jumpman Gaming Limited runs the site and also operates Great Britain Casino and Justin Casino. Its head office is in Alderney, United Kingdom, and the company is not registered with the UK’s Companies House.
Online Casino London
Up to 500 Free Spins
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Minimum Deposit: 10 GBP
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Online Casino London: licensing, security and player safeguards
Jumpman Gaming Limited’s Gambling Commission licence allows Online Casino London to serve players in Great Britain. The UKGC public register lists account number 39175 and Bingo and Casino licences under Remote 039175-R-319452-024; both have been marked ‘Active’ since 2014. The register shows no ‘Regulatory actions’ against the operator, although Jumpman Gaming was fined £500,000 in 2022 for AML and social responsibility failures.
The register’s Domain Name section lists onlinecasinolondon.com as a ‘White Label’ URL. The source also reports a ‘no protection’ status for player funds. If the operator goes bankrupt and the casino closes, it has no obligation to return the balance in a player’s account.
The site uses HTTPS SSL/TLS encryption. Its data protection terms fall under the Data Protection (Bailiwick of Guernsey) Law, 2011; further details are in the footer’s ‘Privacy Policy’. Members can also use responsible-gambling tools, including deposit and loss limits and self-exclusion linked to the UK register GAMSTOP.
Reported Strengths
- A casino focused on online slots
- Up to 500 free spins with each deposit
- Daily chance to win free spins without depositing
- Recurring cash prizes through slot promotions
- No withdrawal limit
Reported Drawbacks
- Player funds carry ‘no protection’ status
- No bonuses for live dealer or table games
- Live chat unavailable during busy periods
Online Casino London at a glance
| Online | Operating since 2017 |
|---|---|
| Licence | |
| Games | 3,500+ |
| Software | |
|---|---|
| Owner | Jumpman Gaming |
MORE DETAILS
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
PAYMENTS & PAYOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 10 GBP |
| Withdrawal Limits | Unlimited |
| Payout Timeframes | E-wallets: 24-48 hours; Credit/debit cards: 1-3 days; Bank transfers: 3-7 days; Pending period: 72 hours |
Online Casino London bonus options explained
Online Casino London’s promotions are aimed squarely at slot players. Those seeking offers on other game types will find few: both the welcome deal and recurring wheel promotions award free spins, while slots are the eligible games for cash prizes through leaderboard and prize-drop offers.
Online Casino London welcome offer: up to 500 free spins
The Online Casino London welcome offer starts with a first deposit of at least £10, followed by a Mega Reel spin once the cashier confirms payment. The advertised 500 free spins are a possible prize, not a guarantee, which may be disappointing. The regular bonus version also offers a chance to win 500 spins.
- First deposit: One Mega Reel spin, with up to 500 free spins for NetEnt’s pay-both-ways Starburst slot
The review calls the offer straightforward, while acknowledging that winning 500 free spins is unlikely. Its value is not just the ‘500’ headline: deposit-triggered Mega Reel spins are unlimited. The regular version requires a £20 minimum deposit, so the welcome offer provides essentially the same chance at half the price.
Terms for the casino bonus
Free-spin winnings are credited to the bonus balance and expire after 7 days. The offer has a 10x wagering requirement, and only bonus bets count toward clearing it. Your real-money balance must be £0 before you can use bonus funds. When playing with that balance, stick to video slots: non-slot bets contribute 0x toward the wagering requirement.
Once the 10x rollover is complete, conversion to real money is capped at £250 or your lifetime total deposits, whichever is lower. For a first deposit, that means the maximum conversion is 1x the deposit amount.
Recurring offers for Online Casino London members
Slot enthusiasts looking for free-spin opportunities may appreciate Al Buraq Regina’s recurring promotions. The Daily Wheel gives players a chance to win a no-deposit bonus, and every deposit includes a Mega Reel spin. Neither guarantees a prize, though either may award free spins.
- Mega Reel: Similar to the welcome offer, this requires a £20 deposit. You receive a spin with each deposit. Any free-spin winnings are credited to the bonus balance and must meet the 10x rollover before conversion to cash.
- Daily Wheel: Sign in each day for a free wheel spin. Prizes include no-deposit spins for Jungle Jim and the Lost Sphinx, Sweet Bonanza or Gold Factory. Winnings from these games are subject to a 10x wagering requirement.
- Provider promotions: Playtech, Play’n GO and other major software providers regularly run leaderboards and prize drops. Drops & Wins is presented as an ongoing promotion. Every slot spin staked at £0.50 or more could win cash prizes worth thousands if it lands the day’s highest multiplier.
- Fluffy Fridays: Play selected Fluffy fruit machines each Friday from 8 pm to 11 pm to earn points and climb the live leaderboard. Bigger wins earn more points, with a share of the £250 cash prize pool available.
- Cash giveaways: The review reports that a ‘Cash Giveaway’ ran during its two-month period at Al Buraq Regina. It was time-limited and seemed to reset monthly. Every £10 accumulated from real-money spins on the selected slot earned a draw ticket for a share of the prize pool, typically £3,000 split among 10 winners.
The reviewer found the ‘Bonus Enabled’ filter in the ‘offers’ area handy for locating games that accept bonus bets and avoiding games with 0% contribution. The review also notes that non-slot players have few offers, with no reload bonuses or cashback. In the reviewer’s opinion, the Daily Wheel and Mega Reel may be enough for many dedicated slot players.
Al Buraq Regina rewards: a trophy-based VIP scheme
Instead of loyalty points, Al Buraq Regina uses trophies to track progress. Members work through challenges to collect trophies and advance towards the next program tier.
Every new tier comes with a Mega Reel spin, adding another chance to win free spins alongside the regular promotions. Higher tiers award more free spins on the Mega Reel.
This challenge-based approach stands apart from the points-for-rewards programs common at competing UK casinos. The reviewer found it more engaging, but would have liked cashback included in the loyalty offer, as regular promotions do not provide it.
Payment methods, processing times, minimums and limits
The cashier lists e-wallets, debit cards (credit cards are not accepted), a popular digital voucher and mobile payment options. The review observed that bank-payment methods such as PayByBank with UK banks seemed to be absent.
Payment Methods Listed
- Debit cards (Visa Debit, MasterCard Debit, Maestro)
- Digital voucher (PaysafeCard)
- Mobile payment (Pay by Mobile - £2.50 transaction fee)
- e-Wallets (PayPal, Neteller, Skrill)
The cashier displays a £10 minimum deposit, described as in line with the industry norm. Deposits are free except for Pay by Mobile, which costs £2.50, and Paysafecard, where any fee is paid when purchasing the voucher rather than charged by the casino. Approved deposits appear in the account balance immediately.
Al Buraq Regina withdrawal timing, fees and limits
The minimum withdrawal is £10, which the review describes as typical for most UK online casinos; it reports no maximum withdrawal limit. Once confirmed, a request enters processing and cannot be cancelled. The cashout then undergoes a 72-hour review. After approval, funds may take 1 to 3 working days to reach the financial account.
Withdrawals cannot be processed until the required KYC documents are provided. The review recommends uploading them through ‘Account Details’ in the member profile to help the request move smoothly.
Games, providers and lobbies at Al Buraq Regina
The reviewer found the game lobbies plain and their navigation cumbersome, especially when trying to sort the catalogue into clear categories. There was no provider filter, so the reviewer used search instead. With more than 3,500 games, the review suggests that additional filters for theme and game type would be useful.
Experienced slot players may find the search bar and favourites list sufficient for quickly accessing familiar titles. New players might use the limited filters as a prompt to browse and discover the catalogue. Al Buraq Regina’s straightforward navigation makes that exploration part of finding a suitable game for players of any experience level.
Online slot selection
Slots are the main attraction in Al Buraq Regina’s game library, which features well over 3,000 titles. Themes range from Gone Fishing, Fluffy & Friends, Tales of Egypt and Cosmic Adventure to Megaways and Slingo categories. The review found no obvious emphasis on high- or low-volatility games.
- Fluffy & Friends: Fluffy Favourites Fairground, Fluffy in Space, Fluffy Favourites Cash Collect, Fluffy Favourites Remastered
- Megaways: Eye of Horus The Golden Tablet Megaways, Gold Cash Free Spins Megaways, Big Bass Hold & Spinner Megaways, 9 Pots of Gold Megaways
Alongside the ‘Slots’ lobby, a ‘Popular’ section showcases frequently played titles across Jumpman Gaming Limited casinos. The rankings change as players’ tastes evolve.
Progressive jackpot games
The reviewer came across a modest selection of progressive jackpots. Rather than featuring well-known games with million-pound prizes, Al Buraq Regina appeared to offer a small collection of pooled progressive slots from Eyecon and Yggdrasil’s fruit machine catalogues.
- Eyecon: Temple of Iris, Hot off the Press, Secret Garden, Stampede Jackpot
- Yggdrasil: Holmes and the Stolen Stones, Frost Queen Jackpots, Ozwin’s Jackpots, Jackpot Raiders
The review counts fewer than 60 games in the jackpot lobby and says many titles opened had fixed, rather than progressive, jackpots. As Link & Win, Hold & Win and other fixed-jackpot games are available on the site, the reviewer found it surprising that they were left out of the jackpot section.
Live dealer casino
Al Buraq Regina’s live lobby has fewer sections than its slots area, which the reviewer found easier to browse: Roulette, Blackjack and Game Shows. The selection is not extensive, but the review describes enough choice for live dealer play, including titles from Playtech, Pragmatic Play and OnAir Entertainment.
- Roulette: Airwave Roulette, Lucky 6 Roulette, Auto Roulette, Speed Bet Roulette
- Blackjack: One Blackjack, Speed Blackjack, Emerald Blackjack, Live Blackjack Soirée
The review highlights two shortcomings. Baccarat and poker have no dedicated categories, and a lobby search returned just one live baccarat game and three poker tables. It also found no offers, including cashback, for live play. The review therefore considers the lobby better suited to players who prefer real-money games without bonus promotions.
Playing Al Buraq Regina in a mobile browser
You don’t need to download an app to use Al Buraq Regina on mobile. No apps are available; as with many UK casinos, the platform runs in a web browser where members can access their accounts. Testing covered Chrome, Edge and Safari on Android and iOS phones and tablets.
The reviewer tested fruit machines, game navigation, deposits, withdrawals and responsible gambling limits, giving every test a 9/10 rating. The site adapted quickly to different screen sizes and orientations, with no lag reported; the cashier and settings were also easy to navigate. The main annoyance was needing extra scrolling because game filters were limited.
Al Buraq Regina customer support: review findings
At Al Buraq Regina, support information is split across email, live chat, the FAQ and footer links, so players may need to try multiple channels. Live chat is convenient, but is open on weekdays from 09:00 to 16:00; outside those hours, another contact method may be needed.
Al Buraq Regina support contact details
- (Live Chat) Monday to Friday 09:00 to 16:00
- (Email) Email [email protected]
- (Complaints) To submit a complaint, email [email protected]
- (ADR) eCOGRA Alternative Dispute Resolution Service
The reviewer notes that weekday live chat hours may not work well for people looking for help after work, even though that can be a busy time for casino players. During opening hours, the reviewer contacted an agent named Kevin without waiting and spent about 5 minutes asking about withdrawal fees, bonus rollover and other subjects. The answers were accurate, suggesting agents can assist when chat is available.
How Al Buraq Regina compares with other casinos
Al Buraq Regina is one of many UKGC-licensed iGaming sites. The review suggests comparing other casino reviews and presents two alternatives with slots, table games and live dealer titles for players in Great Britain.
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| Online Casino | Al Buraq Regina | PlayUK Casino | Prime Casino |
|---|---|---|---|
| Welcome Bonus | - | £50 | £25 |
| Wagering Requirements | 10x | 10x | 10x |
| Free Spins | 0 - 500 | - | 50, 155, 151 or 10 per week for 52 weeks |
| Game Providers | 20+ | 12+ | 75+ |
| Minimum Deposit | £10 | £10 | £10 |
| Main Payment Methods | Visa Debit, Mastercard Debit, Maestro, Paysafecard, Pay by Mobile, PayPal, Neteller, Skrill | Visa/Maestro/Mastercard Debit Only, Paysafecard, Trustly, Zimpler, PayPal, Skrill, and Neteller, Boku Pay By Phone | Visa, Mastercard, Paysafecard, Instant Bank Payment, PayPal, Trustly, Skrill, Payz, Apple Pay |
| Monthly Withdrawal Limit | Unlimited | Unlimited | Unlimited |
| Sports Betting Availability | ❌ | ❌ | ❌ |
Al Buraq Regina’s headline offer may draw attention with the chance to win 500 free spins. Prime Casino has several free-spin promotions, including one with 520 spins awarded at 10 per week over a year. PlayUK does not include free spins in its welcome deal, but could appeal to players who prefer a predictable deposit-match bonus balance to the offers at Prime and Al Buraq Regina.
Final thoughts on Al Buraq Regina
Al Buraq Regina may suit fruit machine players seeking a varied catalogue, recurring free-spin chances or opportunities to win cash through leaderboard and prize-drop promotions. Live dealer fans may find the selection limited, and no bonuses are available. The review also raises concerns about the operator’s choice not to protect player balances in insolvency, which may matter to anyone seeking that safeguard.
