Winissimo Casino review
Winissimo is a UK online casino and sportsbook featuring nearly 3,000 games and a wide range of pre-match and live betting markets. Visitors can browse slots, live casino, casino games, scratch cards, and sports before registering. The casino’s promotions reportedly include a rewards store, software-provider campaigns, free spins, deposit matches, and cashback. According to the review, offers change by month, season, and special occasion.
A Short History of Winissimo Casino
ProgressPlay launched the Winissimo Casino and Sportsbook platform in 2019. The operator's online gambling history began earlier, with the company registered on the Malta Business Registry (MBR) in 2012.
Winissimo Casino
100% up to £200
No Code Required
Minimum Deposit: 10 GBP
Wagering: Bonus x50
Player Security and Gambling Licences
ProgressPlay is licensed by the UK Gambling Commission (UKGC) to serve the UK market. It operates Winissimo Casino internationally under a Malta Gaming Authority (MGA) licence.
The UKGC account number is 39335. The review states that licensing rules require ProgressPlay to hold player funds in a separate account. However, the operator's terms say player balances have 'No Protection' if the company becomes bankrupt.
The review also outlines other UKGC-related safeguards: clear terms and conditions, access to free independent complaint arbitration, and a requirement for ProgressPlay's IT security measures to follow the 10 Steps to Cyber Security.
Key features
- Over 2,700 Casino Games
- A Wide Selection of Sports and Casino Bonuses
- Some Bonuses Include Table Games
- Sports, Table Game and Live Casino Cashback (0x Wagering)
- Extensive Responsible Gambling Tools
- Pragmatic Play Drops & Wins Promotion
Potential drawbacks for players
- Bonus cashout capped at 3x
- Player funds are not protected
- A 3% withdrawal fee (up to £3)
Winissimo Casino Overview
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 2,900+ |
| Software | |
|---|---|
| Owner | ProgressPlay Limited |
MORE DETAILS
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
PAYMENTS & CASHOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 10 GBP |
| Withdrawal Limits | No withdrawal limits |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
Winissimo Casino Bonuses and Promotions
UK customers can choose a casino or sportsbook welcome offer on their first deposit. Winissimo Casino is also said to offer ongoing promotions and deposit bonuses for both sports and casino players.
Casino Welcome Offer
- First Deposit: 100% deposit match up to £200; Skrill and Neteller deposits are excluded.
Sports Welcome Offer
- First Deposit: A £10 Free Bet with a minimum £10 deposit and maximum conversion of £200. This is a single £10 stake, with minimum odds of 1.5. The stake is not returned, and winnings are subject to a 1x wagering requirement.
Bonus Terms to Know
Requesting a withdrawal while a bonus is active cancels the bonus balance.
- Minimum Deposit: £10.00
- Bonus Money Wagering Requirement: 50x wagering on bonus funds only
- Maximum Bet With Bonus Funds: No maximum bet is specified
- Bonus Validity: 30 days for deposit-match bonuses / 7 days for free spins / 7 days for Sports
- Wagering: Playthrough starts only after the real-money balance has been spent.
- Maximum Bonus-to-Real-Money Conversion: Deposit-match offers allow conversion of up to 3 x / Free-spin winnings are capped at £20.00
- Bonus Exclusions: Deposits made using Skrill and Neteller
Ongoing Promotions
The review reports a continuing selection of sportsbook and casino deals, such as deposit bonuses, free spins and cashback promotions.
Winissimo Casino promotions may change, and listed offers and bonus codes can be revised. Check the relevant code before trying to claim a promotion.
Casino Promotions
- Weekend Wheel of Spins: A weekend deposit of £20 or more using code WKND500, qualifies for one Wheel of Spins turn, with prizes of 5 to 500 free spins.
- Seasonal Wheels: Seasonal wheels use a similar setup. The review cites a Spring mid-week wheel as an example: deposit £20 on a Wednesday with code WED500 for a chance to receive 5 to 500 free spins.
- Free Spins: Free-spin promotions are described as recurring. At the time this Winissimo Casino review was written, the listed offer gave 75 spins for Cops ‘n’ Robbers Bigger Big Money when players entered code BIGGER25.
- Cashback Weekends: The review outlines cashback on losses from Friday at 00:00 GMT to Sunday at 23:59 GMT, with 0x wagering requirements.
- Roulette - Stakes up to £499 receive 10% cashback; stakes of £500 or more receive 15%. Use code MARKER.
- All other non-Blackjack Casino and Live Games (excluding Slots) - Stakes up to £999 qualify for 5% cashback; stakes of £1,000 or more qualify for 15%. Use code DEALER.
- Midweek Cashback: The described offer runs each Wednesday from 00:00 GMT to 23:59 GMT and applies to deposit losses with 0x wagering. It covers all casino games, requires a deposit of at least £20 using code CBGAMES, and returns up to 10% of deposit losses, capped at £500, if no win occurs. The review says cashback is credited by the following Thursday.
- Software Provider Promotions: Pragmatic Play Drops & Wins is said to award a cash prize without wagering to the day's highest single-spin bet multiplier, alongside additional cash prize drops. Other providers are also reported to run cash or free-spin leaderboard promotions.
- Choose Your Rewards: A rewards store lets players pick a perk after completing missions or placing in leaderboard promotions. Points can be redeemed for Free Spins, Deposit Bonuses, Bonus Money, Cashback deals and other rewards.
Sports Offers
- Special Sports Bonuses: Sports promotions are said to include event-related cashback, such as offers for the FA Cup or Champions League final. Similar deals may be available for F1, tennis, golf, horse racing, rugby, NBA playoffs and other finals or major sporting events.
- Weekend Sports Cashback: The listed promotion offers 10% Cashback up to £500, with a minimum £10 deposit and code WCB. Cashback carries 0x wagering.
Bonus Bet Game Contributions
The review advises against bonus bets it considers guaranteed wins, including covering more than 65% of roulette numbers. It also warns against combining red/black, high/low or odd/even bets, which it classifies as guaranteed bets. Players should also avoid games excluded under the terms: wagering credit applies only to bonus bets on games with a stated percentage, as listed below.
- 100% - Online Video Slots
- 10% - Jackpot Games, Blackjack, Baccarat, Roulette, Poker
- 5% - Video Poker Games
- Excluded - For excluded games, the review points players to section 9 of the 'Bonus Policy' page.
Payment Options and Payout Terms
Winissimo's UK sites accept deposits in GBP only. Players can deposit by opening the cashier, selecting a method and entering the requested information; the balance is said to update after the payment provider approves the funds. Cardholders are advised to use a debit card. The review cites the UK Gambling Act 2005 as prohibiting credit-card transactions.
According to the review, transactions may appear on statements under these payment processor names:
- Babaloo Limited
- ProgressPlay Ltd
- Truelayer Limited
Depositing Funds
The minimum deposit is listed as between £10.00 and £20.00, depending on the payment method. Available options are VISA/Mastercard debit cards, PayPal, PayviaPhone, PaybyBank, Paysafecard, Payz, Neteller, Skrill and Neosurf. Deposits are described as free, although a provider may charge a fee; PayviaPhone specifically carries a 15% processing fee.
Requesting a Withdrawal
Most withdrawal methods have a £10 minimum. The review says customers wanting to withdraw less than £10 can contact support to request a cashout from £5.00.
PayviaPhone and Neosurf are listed as deposit methods that do not support withdrawals. Customers who used either can choose Instant Bank Payment (Pay by Bank) or another method shown in the cashier's withdrawal section.
The page shows the following withdrawal limits:
- Daily: No stated limit
- Monthly: No stated limit
Withdrawal Terms to Keep in Mind
- Pending Time: 1 to 3 days
- Withdrawal Fees: 1% fee, capped at £3.00.
- KYC Checks: The review says KYC checks are automated and reports that UK players it consulted passed the system automatically.
- Manual KYC Verification Timeframe: The T&Cs state the timeframe as 'As soon as possible'. The UK casino reviewer submitted documents and received approval the next day.
Winissimo Casino Games and Software Providers
The review observes that some Winissimo Casino titles are also available on UK land-based gaming machines. Familiarity with their online versions may help players recognize the games in UK pubs, clubs, slot shops or casinos. Providers mentioned include Playtech, Blueprint and Inspired Gaming.
After signing in, players can use the favourites section to create a personal lobby of their most-played games.
Video Slots
Video slots are arranged in 'All', 'Featured', 'Jackpots', 'Vegas' and 'New' lobbies. The Vegas selection includes Blue Wizard Cash Collect & Link, Puggy Mania, Ocean Frenzy with Trawler Spin and Epic Fish Net of Fortune, according to the review.
The review looked at the 'Featured' section and its recommended online video slots, noting that several have long been popular in Britain's iGaming market. Named titles include Gonzo's Quest. Book of Dead, 9 Pots of Gold, Immortal Romance, Thunderstruck II and Rainbow Riches, which the review says is popular on UK land-based fruit machines.
Progressive Jackpot Games
Some selected games also include online progressive jackpots. The review spotlights Playtech's Age of the Gods and Power Play Jackpot networks. Stand-alone Progressive Slots include Play'n GO's Gunslinger Reloaded and Speed Cash, as well as Playtech's Esmeralda and Caribbean Stud Poker, one of its table games.
Live Casino and Gameshows
The 'Live Casino' lobby features live dealer studios from Evolution and Playtech. The catalogue is described as mixing classic table formats with dealer-led games featuring bonuses, multipliers and other features.
Table games mentioned in the review include Roulette, Poker, Sic Bo, Blackjack, Andar Bahar, Teen Patti, Craps, Fan Tan and Dragon Tiger. The live section also offers game shows, bingo and slots in a land-based-style format.
The Game Show category features Wheel of Fortune titles Spin a Win and Adventures Beyond Wonderland. Bingo and lotto fans can play Mega Fire Blaze Lucky Ball Live and Mega Ball 100x. Playtech's Buffalo Blitz Live places a host alongside the online slot to provide commentary, while community chat lets players talk with one another.
Playing on Mobile
The reviewer says they tried Winissimo Casino in several mobile browsers and found it ran smoothly on various iOS and Android devices. No app download is needed because the site uses HTML instant play technology. Players can visit the site from the review or enter its URL in a mobile browser to access games.
Players can also add the login page to their device's home screen. The reviewer found the mobile layout intuitive and responsive, with access to slots, live games and account tools similar to the desktop site.
Help and Customer Support
Winissimo Casino describes customer support as a priority. The reviewer examined the help content and contacted support, reporting no inconsistencies between the terms, bonus conditions, FAQs and promotions page. Staff were described as friendly and knowledgeable.
- Live Chat: The page states that live chat is available only to registered UK players. Responses are said to be quick during quieter periods, though minor delays may occur after 5 pm and on weekends.
- Email: Contact support at [email protected]. An email form can also be accessed from the top menu. The page estimates responses through either channel may take a few hours to one day.
- Complaints Procedure: The process is described in 'Section P' of the T&Cs. Complaints should be emailed to [email protected]. If the issue is not resolved, players can escalate it to eCOGRA, described as an independent dispute resolution service approved by the UK Gambling Commission.
Other UK Casino Options
This comparison looks at two UK iGaming platforms reviewed by Al Buraq Regina alongside Winissimo Casino.
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Winissimo vs. Mr Play Casino
Mr Play UK runs on an Aspire Global platform and is listed as having around 800 to 1,000 games, fewer than Winissimo. The review says both brands offer pre-match and live sports betting.
The review contrasts Winissimo Casino's 100% deposit match up to £200 with Mr Play's 100% deposit match up to £200 + 100 free spins. As Winissimo's offer has no free spins, Mr Play offers a larger combined welcome package.
The review notes that Mr Play's welcome package is spread over three deposits: 100% up to £50 + 100 free spins on the first, followed by 50% up to £75 on the second and 50% up to £75 on the third. Players can therefore choose between a single deposit offer without spins and a staged package that includes them.
The comparison also examines both casinos' wagering requirements. It lists Mr Play at 35x the bonus only and Winissimo at 50x, describing Mr Play's terms as slightly better. The review suggests that Mr Play's requirements may make bonus conversion more achievable, although it has a smaller game catalogue.
Winissimo vs. PlayOjo Casino
PlayOjo is operated by SkillOnNet Ltd, described as a familiar brand in Britain's iGaming market. The review says its catalogue has more than 3,000 games, comparable in overall size to Winissimo's. PlayOjo is presented as a casino without sports betting.
The casinos appear similar in their game and provider counts, but the reviewer preferred PlayOjo's progressive jackpot selection, naming Jackpot King, Age of the Gods, Power Play Jackpot and Dream Drop.
The review also highlights providers that may appeal to fans of UK land-based fruit machines, including IGT, Barcrest and Novomatic (Merkur), alongside the Playtech, Blueprint and Inspired Gaming titles it lists for Winissimo Casino.
PlayOjo's welcome offer is described as 50 free spins with a £10.00 deposit and no wagering requirements. Members can add spin winnings to their real-money balance after joining.
Al Buraq Regina's View of Winissimo Casino
The review praises the variety of promotions and combination of casino and sports offers. It considers the 50x bonus-only wagering requirement reasonable, but views the 3x conversion cap as restrictive. Excluding Skrill and Neteller deposits from bonuses may also put off customers who prefer those eWallets.
The review challenges ProgressPlay Limited's stated 'No Protection - Segregation of Customer Funds' position in the event of insolvency. It says most other UK online casinos offer at least 'Medium Protection'.
To illustrate withdrawal costs, the review says a £10.00 cashout incurs a 30p fee. It adds that ewallet charges can accumulate over time.
The review's overall assessment is that Winissimo Casino has some disadvantages, but its game selection and easy-to-use navigation still offer an enjoyable online casino experience.
