Betsafe Casino review
Betsafe Casino is noted for responsive customer service, a wide live casino and more than 1,700 games, features that have helped draw players from around the world.
The casino has established a strong industry presence with a platform described as secure and games from major software studios.
Betsafe.com is available in multiple languages and organizes titles into categories. Players can also search the catalogue for specific games.
Features
Betsafe is a well-established online casino brand with a dedicated following. It is part of Betsson Group, a major European iGaming company with more than 20 online gaming brands. Despite Betsafe’s status as a large, recognized casino name, the review also points to areas for improvement. Here are the pros and cons it identified.
What we like
- Extensive casino game catalogue.
- Sports betting and live casino offered.
- Payouts described as quick.
- Well-regarded reputation.
- Games from established software studios.
- Accessible on mobile devices.
- Customer support available 24/7.
- A variety of bonuses and promotions.
What we don't like
- Service fees apply to some deposit options.
- Loyalty program available only to poker players.
- Limited selection of video poker games.
Betsafe Casino Overview
| Online | Since 2006 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | BML Group Ltd Casinos |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP, EUR, NOK, SEK |
| Language | |
| Support | Live Chat, Email, Phone |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | €25 |
| Min Withdrawal | €20 |
| Withdrawal Limits | €50,000 |
| Payout Timeframes | 0-5 days |
Casino History
Betsafe began operating online in 2006 as a Norway-founded casino focused on Scandinavian customers. The brand later expanded into casino and betting markets worldwide.
Betsson Group acquired Betsafe Casino in 2011. The acquisition added a Sportsbook with major sports such as football, basketball, ice hockey and tennis, along with a Live Casino offering.
The review reports more than 600,000 active Betsafe Casino customers across 100 countries. It also cites the brand’s sponsorship of Lithuania’s national football and basketball teams and the Lithuanian Basketball League.
Licensing, Security & Fair Play
The review identifies Malta-based BML Group Ltd as the operator of the Betsafe Casino website. It says the company is licensed and regulated by the Malta Gaming Authority and complies with MGA rules. For players in Great Britain, the review reports licensing and regulation by the British Gambling Commission.
The United Kingdom Gambling Commission licenses Betsafe to offer IGT and Leander games to people outside Great Britain. The review says all iSoftbet games are licensed by the Alderney Gambling Commission (AGCC).
Because Betsafe Casino handles sensitive customer information, security is an important consideration. The review says Technical Systems Testing (TST), a gambling auditor, regularly tests the online casino and certifies operators for security and fair play.
Bonuses and Promotions
Betsafe offers promotions for its casino and poker products. The review says signing up and depositing may unlock match bonuses and perks such as free spins. It describes the Casino Welcome Bonus as modest compared with those at leading online casinos, while noting it can add funds for play.
Welcome Bonus
The listed welcome deal for new players is a 100% match up to $/£/€50 after registration, plus 20 free spins on Coins of Egypt. The offer expires 30 days after registration and requires a first deposit of at least $/£/€10. A minimum initial deposit of $/£/€25 is needed to qualify for the 20 spins.
The maximum bonus is stated as $/£/€50 per player. Deposits made using Skrill, Neteller, or Moneybookers do not qualify for the welcome offer. When claimed, the bonus is credited as ‘Bonus Money’, while an equivalent amount from the player’s deposit is placed in ‘Locked Money.’
The welcome bonus has a maximum wager of $/£/€6 per game or $/£/€0.50 per line. The bonus amount must be wagered 40x within 30 days before bonus funds or winnings can be withdrawn. Game contribution rates differ; the listed rates are:
- Slots (some exceptions) – 100%
- Roulette (exception: live), Casino Stud Poker, Caribbean Stud Poker – 10%
- Casino Hold’em, Pai Gow, Red Dog, Oasis Poker, Texas Hold’em Poker, poker games – 10%
- Blackjack (exception: live), video poker, baccarat, pontoon, punto banco, Beat Me – 5%
Each bonus spin is valued at $/£/€0.20 and is available only on Coins of Egypt. Open that slot to use the spins. They must be wagered 35x within three days of claiming the bonus, and winnings are not withdrawable until the requirement is met.
VIP Bonus
At the time covered by the review, Betsafe Casino did not offer a VIP program or VIP bonuses. Other rewards may be listed in the ‘Promotions’ tab.
Reload and Deposit Bonuses
The review describes promotions for both casino and live casino play. Recorded checks found no reload or deposit bonuses beyond the welcome offer, although the site reportedly says it sometimes rewards loyal customers with these deals.
Loyalty Program
Betsafe has no loyalty program for casino or sportsbook play. Poker players can earn loyalty points through real-money cash games and tournaments, then redeem them for cash.
Payment Methods
Betsafe Casino accepts various credit and debit cards, e-wallets and banking methods. The review says withdrawals incur no service fee, while Visa or MasterCard deposits may have a service fee of up to 2.50%.
How to Make a Deposit
To deposit, sign in and visit the banking page to see the available methods. The review lists Visa, MasterCard, Skrill, Neteller, Paysafecard, Citadel, and PayPal. Deposits are described as instant, with a minimum of $/£/€10 to $/£/€20 depending on the method.
How to Withdraw/Cash Out
According to the review, payouts are sent to the deposit method where possible. Bank transfer is another option and reportedly takes an average of two to five business days. The stated minimum withdrawal is $/£/€20.
Game Selection
The Betsafe Casino catalogue described in the review includes slots, table games, live dealer titles and progressive jackpot games. New games reportedly arrive regularly. Players can browse by casino category or sort titles by provider, popularity or alphabetical order.
Casino Games Software Providers
The review names Play’no Go, NetEnt, Thunderkick, Microgaming, Evolution Gaming, CryptoLogic, and Red Tiger Gaming as Betsafe software providers. It describes their games as easy to navigate, with strong graphics, sound and animation.
Casino Slots
Betsafe Casino is described as having an extensive slot catalogue, with more than 1,000 online slot games available to play instantly. Alongside classics such as Snakes and Ladders and Spiderman, the review highlights newer titles including Bloodsuckers, Jack and the Beanstalk, and Robin Hood: Shifting Riches.
Casino Table Games
In addition to its many slots, the casino lists dozens of table games, including several blackjack and roulette versions. Other titles named in the review include Monopoly Live, baccarat, Caribbean stud poker, Super Wheel, Red Dog, Pontoon, and Oasis Poker.
Live Casino
The live casino allows players to join a table hosted by a human dealer. The review reports more than 50 live dealer games, including blackjack, roulette, baccarat, poker and other options. It says Betsafe uses technology intended to provide a reliable live connection.
Mobile Casino
The review describes a Betsafe app for casino play, live sports streams and live table games, with more than 300 mobile titles, including jackpot slots. It says the award-winning app is available for Android and iOS and features promotions for mobile users.
Customer Support
Betsafe Casino’s Help Centre covers registration, login, account verification, payments, gameplay, responsible gaming and other topics. The review lists these ways to contact customer support:
- Live chat (reported response time: 30 seconds)
- Email (reported response time: 30 to 60 minutes)
Request a call back (reported response time: 15 to 60 minutes)
Start Playing at Betsafe Casino
The review presents Betsafe as serving a range of interests, from slots and table games to live dealers, sports betting, horseracing, poker and virtual sports. It also highlights the extensive game library and weekly promotions.
Explore Betsafe Casino’s game selection, claim the welcome bonus and try the Daily Jackpots.
