Bright Star Casino review
Bright Star Online Casino began operating in 2017, with a catalog of slots, table games and live dealer titles.
Bright Star Casino has closed and no longer operates.
The casino’s catalog also included games from well-known developers such as Microgaming, NetEnt, Nyx Interactive, Thunderkick and Play ‘n Go.
Features
The site’s ‘Promotions’ page featured offers such as a welcome bonus, free spins, deposit matches and cashback. Listings were updated regularly and included seasonal promotions. The site worked on desktop and mobile devices and supported English and German. Listed currencies were USD, CAD, EUR, GBP, NOK and NZD.
What we like
- Supported multiple currencies
- Featured a variety of promotional offers
- UKGC and MGA gambling licenses
- More than 35 software providers
- Extensive slot selection
- Numerous live and virtual table games
What we don't like
- Live chat was not staffed 24/7, which could affect night-time users
- The bonus wagering requirement was a steep 50x
Bright Star Casino at a glance
| Online | Operating since 2017 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | ProgressPlay Limited Casinos |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | USD, EUR, GBP, CAD, NOK, NZD |
| Language | |
| Support | Live chat, Email, online contact form, social media |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | €20 |
| Min Withdrawal | €20 |
| Withdrawal Limits | €3000 per week or €6000 per month |
| Payout Timeframes | Visa & Mastercard – 7-14 days, PayPal – 7-14 days, Skrill 5 days |
Casino History
Bright Star Online Casino was part of Progress Play Limited, a Malta-based company founded in 2012 under EU laws. Brightstar was one of the later brands added to Progress Play’s portfolio of over 40 casinos. An earlier online casino in the group was Jackpot Paradise, which was still operating and popular when the source review was written. It offered only Microgaming Slots: Features, RTP and Jackpot Games and table games.
Licenses / Security and Fair play
ProgressPlay had experience operating online casinos and organized its business around the requirements of the UKGC and MGA licensing authorities. The source review described these government-run bodies as providing player protections in global and European markets. BrightStar was required to follow rules that included safeguards for player privacy and casino balances.
The website had to publish terms and conditions, which would serve as the contract between the player and casino in a dispute. Both the UKGC and MGA had teams to mediate player-casino conflicts. The review also reported that games were tested regularly to evaluate the fairness of their payouts.
Bonuses and Promotions
The casino’s ‘Promotions’ menu listed its offers, including the welcome deal, seasonal specials, free spins and reload bonuses. The page was said to be updated regularly, and each offer linked to its ‘Terms and Conditions’.
Players depositing with Skrill could not claim bonus offers. Bonus Funds could be converted to real money only up to three times the original bonus amount; for free spins or a free bet, the limit was 20 EUR or the equivalent. Only one bonus could be active at a time, with other offers held as ‘Pending Bonuses’. Wagering over 50% of the bonus amount on one game or individual hand was treated as irregular play and could result in bonus cancellation.
Welcome Bonus
The welcome package was for new registrations only and included three separate deposit and free-spin bonuses.
- The first deposit included 25 free spins for the Legend of The 5 Ninjas video slot game.
- The second deposit qualified for a 50% match bonus, capped at 100 EUR
- The third deposit qualified for a 25% match bonus up to 200 EUR, plus 20 free spins for Pig’s Feast video slot game.
Wagering
A 50x wagering requirement applied to the bonus and any free-spin winnings. Bonus funds had to meet the requirement within 30 days, and free spins within 7 days. The listed game contribution rates were:
- Slot games counted 100%, except for those listed in the bonus terms and conditions
- Video poker counted 5%
- Blackjack, baccarat, roulette, poker and jackpot games counted 10%
Other Bonuses
Beyond the welcome deal, the casino’s promotions included recurring offers such as:
- Random weekly surprises were available each Tuesday to players who had deposited during the previous 14 days and played within the previous 8 days. An offer could be claimed no more than 2 times and expired 2 days after being credited.
- Weekend cashback required code MARKER for roulette games and DEALER for other non-blackjack casino and live games. The offer returned up to 15% of deposit losses as real money.
VIP/Loyalty
The casino outlined its VIP loyalty plan on a dedicated ‘VIP’ page. It had 5 tiers: bronze, silver, gold, platinum and diamond. Players needed loyalty points to advance, starting at 500 for silver and reaching 10,000 for diamond. Benefits included online VIP status, a monthly newsletter, personal customer support, converting loyalty points to cash, birthday gifts and other perks.
Payment Methods
The ‘Payment Methods’, ‘Withdrawals’ and ‘Terms and Conditions’ pages provided details about payment choices, deposits and withdrawals. The casino listed Canadian Dollars, Euros, British Pounds Sterling, Norwegian Kroner, New Zealand Dollars and US Dollars as accepted currencies.
How to Make a Deposit
After registering, players were instructed to select the ‘Cashier’ icon and then ‘Deposit’. The listed deposit methods were:
- Credit & Debit Cards (Visa, Mastercard, Maestro)
- PayPal
- Pay Via Phone
- Pay Safe Card
- Trustly
- Interac
- Zimpler
- EcoPayz
- Neteller
- Skrill
- Sofort
- GiroPay
- Qiwi
- WebMoney
- Fast Bank Transfer
- Euteller
Most listed deposit methods had no transaction fee. ‘Pay Via Phone’ was the exception: a 15% processing fee was deducted from the total of all deposits. Transactions were processed immediately. Deposit amounts ranged from 20 – 5,000 EUR or equivalent, depending on the method.
How to Withdraw/Cash Out
Withdrawal requests were submitted through the ‘Cashier’ page. Listed methods included Visa, Mastercard, Maestro, PayPal, Skrill, Bank Transfer, Trustly, Interac, EcoPayz, Neteller, Euteller, Qiwi and WebMoney. The stated pending period was 3 business days, followed by 1 business day for processing. Depending on the method, funds would then take 1 – 7 business days to arrive.
Game Selection
Games were organized under ‘Popular’, ‘Slots’, ‘Casino’ and ‘Jackpots’. The ‘Casino’ section listed all games in 8 categories, including ‘slots’, ‘roulette’, ‘Live Casino’, ‘casino games’, ‘scratch cards’, ‘Mobile Casino’ and ‘blackjack’. With no search bar or filters, players had to scroll through the categories to browse.
Casino Games Software Providers
The source listed over 20 Bright Star developers, including Microgaming, NetEnt, Cryptologic, Nyx Interactive, IGT, NextGen Gaming, Rabcat, Quickspin, Genesis Gaming, Core Gaming, Chance Interactive, Skillzzgaming, 1x2 Games, Lightning Box, SG Gaming, Elk Studios and Iron Dog Studios.
Casino Slots
Bright Star Casino’s slot selection was a key attraction, with over 250 titles mentioned in the review. Players could access them through the ‘Slots’ or ‘Jackpots’ menu pages, or browse the relevant categories on the ‘Casino’ page. There was no search or filter function, so visitors had to scroll through titles. The review listed 7 progressive jackpot games, including Heart Hurst, Kingdom of Cash, Irish Luck, Dolphin Gold Stellar, Fruit Fiesta, Cash Splash and Cash Splash 5 Reel.
Casino Table Games
Table games made up a smaller portion of the catalog, with 48 options reported. These included blackjack, baccarat, roulette, poker and video poker, grouped under ‘Casino Games’.
Live Casino
Bright Star Online Casino’s ‘Live Casino’ section listed 62 live dealer games. Evolution Gaming supplied most, along with several NetEnt blackjack games and other distinctive titles. Roulette and blackjack were the main focus, with poker and baccarat also available. Examples cited by the source included Live Multi-Player Baccarat, Texas Hold ‘em Bonus Poker, French Roulette, Blackjack VIP and Sizzling Hot Roulette.
Mobile Casino Review
The site could be accessed on phones and tablets using a current browser such as Firefox, Safari, Google Chrome or Internet Explorer. Mobile categories were limited to slots, jackpots, roulette, casino, scratch and blackjack; live casino games were unavailable on mobile. The layout was described as simple, with a drop-down menu for switching between game sections.
Customer Support
Contact details were on the ‘Contact Us’ page linked at the bottom of the website. Support options included an online form, the casino’s email address and live help. Representatives were listed as available from 8 am – 12 am GMT. Self-service pages covered ‘Payment Methods’, ‘Withdrawals’, ‘FAQ’ and ‘Term and Conditions’. Bright Star Casino also had Twitter and Facebook community pages.
- Live help
- Online contact form
- Self-help
Getting started at Brightstar Online Casino
The source review described a broad range of online slots and table games. Live casino visitors could choose from several versions of blackjack, roulette, baccarat and poker, as well as game-show-style titles from Evolution Gaming and NetEnt.
The source review characterized the games and terms as fair and said player funds and balances were protected under the casino’s MGA and UKGC licensing rules. These assurances are claims from that review, not a current verification. It also noted a wide selection of bonuses but warned that the 50x wagering requirement was high and could make bonus funds difficult to convert into withdrawable cash.
