CasinoChan review
CasinoChan launched in 2019, offering players in Europe, Canada, Australia and some Asian countries a catalogue described as containing more than 3,000 games from over 50 software providers. The site also features tournaments and prize-drop promotions described as offering large cash prizes for small entry fees.
The reviewed catalogue includes well-known slots, virtual card games, roulette and other table games. Video poker is another option mentioned.
CasinoChan
100% up to €/$100 + 30 Free Spins
No Code Required
Minimum Deposit: 20 CAD/ 10 AUD, 0.001 BTC or equivalent
Wagering: Bonus x 40
For live play, the review describes hundreds of blackjack, roulette, poker, baccarat and game-show titles available through CasinoChan.
Features
CasinoChan is described as having a simple black design, 50 software providers and 9 game categories, including BTC Games.
Review Highlights
- More than 3,500 games, with new titles added
- Over 2,400 video slots
- Play on mobile or desktop
- More than 50 software providers
- Hundreds of live-dealer games
- Cryptocurrency payments accepted
Review drawbacks
- No phone support listed
- The review characterizes the licence as relatively weak
- No NetEnt games
CasinoChan at a glance
| Online | Since 2019 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Direx N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, CAD, AUD, BTC, BCH, DOGE, LTC, USDT, ETH |
| Language | |
| Support | Live chat, email, FAQ |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 20 CAD/ 10 AUD, 0.001 BTC or equivalent |
| Min Withdrawal | 20 CAD/AUD, 0.01 BTC |
| Withdrawal Limits | 500 CAD/AUD per day, 1,000 CAD/AUD per week, 1,000 CAD/AUD per month or currency equivalent |
| Payout Timeframes | Pending time: 0-24 hours, credit/debit: 1-5 business days, bank transfer: 3-5 business days, e-wallets: 0-2 hours |
History
Direx N.V. launched CasinoChan in 2019 as part of its casino portfolio, which also includes Playamo and Spinia.
Licences, security and fair play
CasinoChan holds an Egaming Licensing and Supervision licence issued to Direx N.V. by Antillephone N.V. Curacao. The site says Direx is responsible for ensuring the casino complies with licence rules. Disputes are handled under Curacao law, and the review characterizes this licence as a weaker option.
The review also says the owner undergoes fit and proper person’s due diligence checks, and that the casino must submit an RNG certificate showing its algorithms have been checked. It adds that the extent of testing after the licence is issued is unknown.
Bonuses and promotions
The membership features described for CasinoChan include tournaments, bonus deals, prize-drop promotions, VIP programs, loyalty rewards and recurring bonuses.
Welcome bonus
New players may opt in to a bonus on each of their first 4 deposits. Bonus funds have a 40x wagering requirement, while winnings from free spins require 50x wagering. Deposit and free-cash bonuses expire after 30 days if their requirements are not met.
- Deposit 1: 100% bonus up to €100 + 30 free spins on the Fire & Steel video slot
- Deposit 2: 50% bonus up to €100 + 30 free spins on the Rook's Revenge video slot
- Deposit 3: 50% bonus up to €100 + 30 free spins on the Bobs Coffee Shop video slot
- Deposit 4: 50% bonus up to €100 + 30 free spins on the Golden Owl of Athena video slot
Bonus funds are held in a separate account. While a bonus is active, maximum bets on the games listed below are capped at 5 CAD, 5 AUD or 5 EUR. Only specified portions of those bets count toward wagering requirements, as outlined in the list.
- Slots – 100% (Some slots will be excluded)
- Table games – 5%
- Video poker – 5%
- Live Dealer – bonus bets not permitted
- EGT slots and jackpots – bonus bets not permitted
Other bonuses
Check CasinoChan’s ‘Bonuses’ section for free spins, reload bonuses, prize-drop promotions and cashback deals. The site also describes loyalty points and VIP rewards for regular players; see the CasinoChan Casino VIP section for details.
Payment methods
Accepted currencies listed are EUR, CAD, AUD, BTC, BCH, DOGE, LTC, USDT and ETH. The minimum deposit and withdrawal amounts are 20 CAD/10 AUD, 0.001 BTC or the equivalent.
Depositing
The casino’s payment section lists Visa/Mastercard/Maestro, credit and debit cards, Yandex Money, WebMoney, Trustly, Sofortuberweisung, Skrill, Rapid Transfer, QIWI, Paysafecard, Neteller, Interac, instaDebit, iDebit, iDEAL and EcoPayz as payment options.
Withdrawing funds
The stated withdrawal limits are 4000 CAD/AUD per day, 16,000 CAD/AUD per week and 50,000 CAD/AUD per month, or the equivalent in another currency. Mastercard withdrawals are not permitted in some countries, and Paysafecard cannot be used for withdrawals. If a deposit method cannot be used for withdrawals, the review says a bank transfer may be used instead.
Game selection
CasinoChan regularly adds games, so it can be difficult to keep an exact catalogue count up to date. At the time of the review, the site listed more than 3,500 titles.
Casino Game Software Providers
The review counts 50 software providers, describing this as one of the larger collections on a single site. Players can filter games by provider.
Evolution Gaming and Pragmatic Play LIVE supply most live games, while Play’n Go, Relax Gaming and Microgaming provide much of the virtual table selection. The review also notes slots from more than 45 developers and says NetEnt was the only major provider it could not find.
Casino slots
The CasinoChan review describes a catalogue of more than 2,400 slot games, with around 20 to 30 added each month. It also notes that 45 software providers release new slots monthly, bringing fresh titles to the casino’s ‘New’ section.
Casino Table Games
The catalogue includes table games from Playtech, Microgaming, Play’n Go, Relax Gaming and Pragmatic Play. The review describes a broad selection of virtual table games, including blackjack, roulette, poker, craps, baccarat and video poker in numerous variations.
Live Casino
The review names Pragmatic Play Live, Evolution Gaming, eZugi, Vivogaming and Absolute Live Gaming as the 5 live-dealer platforms available through the casino.
CasinoChan is described as offering a variety of table formats, dealers and croupiers, as well as game-show titles. The review also lists tables hosted in Russian, English and German.
Mobile casino
Players can open CasinoChan in a mobile browser to access the Live Casino and virtual games. The review describes an HTML5 responsive design for games, banking, account tools and the casino interface, adapting to tablet and smartphone screens and their hardware capabilities.
Customer support
Direx N.V. casinos run on the Softswiss casino platform and offer live chat and email support, according to the review. It says support agents serve several Direx N.V. casinos and describes the service as available 24/7.
Conclusion
CasinoChan is described as a desktop and mobile casino serving players in Europe, Canada, Australia and Asia, with a large online catalogue. The review counts more than 2,400 slot titles and over 150 video slot titles, alongside more than 700 virtual and live table games; it also mentions keno and scratch cards.
