Euro Palace Casino review
Euro Palace Casino is described as offering more than 500 instant-play, slot, table and live games, along with a loyalty programme, a broad range of banking options and support for several European languages.
Key features
Euro Palace’s European styling is part of its presentation, and players could go straight to instant-play titles or Live Casino games. Most titles were available in a browser, with downloads also noted for those who preferred an app. Languages listed include English (EU), English (CA) and English (NZ), as well as German, French, Portuguese, Spanish, Italian and several other site versions.
Key features
- A good fit for Microgaming fans
- More than 500 games
- Browser play and downloadable games
- MGA licence cited
- Jackpot titles described as high-paying
Potential Drawbacks
- 50x bonus wagering requirement
- UK players are said to be unable to play
Euro Palace Casino at a glance
| Online | Since 2010 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Digimedia Ltd |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, USD, CAD, GBP |
| Language | |
| Support | Live Chat, Telephone Support, Email |
| Contact | [email protected], [email protected], France: 0805-101-095, Germany: 0800-664-8840, Italy: 0800-897-660, Spain: 0800-300-823, UK: 0808-238-6048 (All Toll Free) |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 EUR |
| Min Withdrawal | 10 EUR |
| Withdrawal Limits | 10,000 EUR per day |
| Payout Timeframes | E-wallets: 0 to 24 hours; credit/debit cards: 2 to 5 days; bank transfers: 3 to 7 days. Pending time: 0 to 24 hours |
Background
Digimedia Group launched Euro Palace in 2010. The operator’s background provides context: the group was founded in Malta in 2008, and its two CEOs were said to have more than 20 years of experience with online casinos. The company was also described as having operated casinos for over a decade, including Gaming Club and Royal Vegas.
Licensing, security and fair play
Digimedia Group reportedly held an MGA licence for its casino operations. The regulator was said to monitor marketing and game fairness through regular RNG and live-dealer payout-percentage checks. The claim that unfair changes to a game’s ‘return to player’ were impossible is not established here and should not be treated as independently verified assurance.
Players could contact the MGA conflict-resolution team for help, while European players were covered by EU privacy and consumer-rights laws. These details apply to the jurisdictions described.
Bonuses and promotions
The introductory offer is called the ‘New Player Bonus’, followed by weekly and monthly deals after the welcome bonus expired or was played through.
Welcome Offer
Euro Palace Casino’s new-player welcome package totals €600, split into three parts. Although the headline amount may stand out, the wagering terms reduce the offer’s value. Each of the three bonuses must be claimed within 7 days of opening an account.
- First deposit: a 100% match up to €200
- Second deposit: a 100% match up to €200
- Third deposit: a 100% match up to €200
A 50x wagering requirement applies. For example, a €20.00 deposit matched with a €20.00 bonus would require €1,000 in bets before the €20.00 bonus could be withdrawn as cash. Such a high playthrough can diminish the value of a casino bonus, and completing it would take considerable luck.
The bonus is tracked in separate ‘real money’ and ‘bonus money’ balances. Bonus funds were said to expire after 2 months if the playthrough conditions were not met, and the maximum permitted bet was described as 30% of the total bonus value.
The listed contribution rates for wagers toward the wagering requirement are:
- Slots, Keno & Scratch Card games – 100%
- Re-spins slot games – 10%
- Video and power poker games – 8%
- Classic Blackjack Games
- Aces and Jacks or Better video poker games – 2%
- Baccarat, craps, Red Dog and Sic Bo – 0%
- Wagers on gamble features – 0%
- Multiplayer tournament wagers – 0%
Additional bonuses and promotions
Recurring promotions described include lucky draws, deposit matches and tournaments. Potential prizes include bonus free spins, extra casino credits and vacations.
VIP and Loyalty Program
Euro Palace Casino’s loyalty programme is presented as offering extra benefits to its most dedicated players. Tier progression depends on betting activity and how regularly a player participates.
Players reportedly start at ‘Blue Level’ with 2,500 points. The stated thresholds are 10,000 points for Gold, 25,000 for Platinum and 75,000 points for Diamond; each tier came with its own promotions and rewards.
VIP status is described as including invitation-only events, giveaways and dedicated support. According to the review, players could become VIP members only by invitation.
Payment options
Several methods are listed for deposits and withdrawing winnings. Euro Palace reportedly accepted international currencies including USD, EUR, CAD and AUD, while in-game balances could be held in USD, CAD, GBP or EUR. These reported details do not establish availability in Canada.
Depositing
Payment methods named include Visa and Master Card credit cards, Visa Electron debit cards, debit bank transfer, Trustly bank transfer, Skrill and Neteller web wallets.
The described steps are to sign in, select ‘deposit’, then choose a payment method and currency in the pop-up. Certain banking methods reportedly offered an extra 10% on the first deposit, up to €100, which could be combined with the Welcome Bonus. The listed minimum deposit for most methods was €10.00.
Withdrawing funds
To request a withdrawal, players used the same account window as for deposits and selected ‘withdraw’. Fewer cash-out methods were listed than deposit options: Maestro Debit Cards and Trustly Bank Transfer were excluded, while Visa, Master Cards, Visa Electron debit cards, debit bank transfer, Skrill and Neteller web wallets were named as available methods.
Withdrawals of €2,330 or more required identity verification. The listed maximum withdrawal was €10,000 per 24-hour period, or the equivalent in another currency.
Game selection
Euro Palace Casino’s catalogue is displayed on the home page. Promotions appear near the centre of the screen, with game categories below. The selection starts with ‘Featured’, followed by slots, tables, live casino, video poker, progressive, variety and Vegas games. The variety section includes alternatives such as scratch cards, lotto and arcade alien attack titles.
Game software providers
Euro Palace Online Casino uses Microgaming games, with Evolution Gaming providing the live dealer platform. Microgaming is described as an early online casino software provider that has operated since 1994. Its subsidiaries include Jackpot Factory Group and Casino d’Amelie Les Bains.
Slots
Euro Palace Casino’s slots include ‘Break da Bank Again’, Thunder Struck II, Immortal Romance and Jungle Jim El Dorado. Dozens of titles are available, spanning a variety of themes and features.
Euro Palace offered the Microgaming Progressive Jackpot Network (MPJN) collection of progressive jackpot slots. Listed examples include Mega Moolah, Mega Moolah Isis, Mega Moolah Summertime, Major Millions 5-Reel, Cash Splash and Fruit Fiesta.
Table games
The table-game range is described as extensive, offering various versions of familiar casino games. Examples include European Roulette, Classic Blackjack, Atlantic City Blackjack, Monkey Keno, Vegas Strip Blackjack and Super Bonus Bingo, alongside hundreds of other table titles.
Live dealer games
Euro Palace’s live section was described as allowing players to join games hosted by real dealers alongside other participants. Titles named include roulette, poker, blackjack and baccarat, as well as some VIP-only high-limit tables. Evolution Gaming is credited with supplying the live games, including game-show titles such as Dream Catcher.
Mobile play
Euro Palace Casino was said to be accessible on smartphones and tablets. Instant-play games reportedly required installation or an update of Flash JavaScript, and much of the desktop selection could be played on mobile devices. Some live casino games were not available on smaller screens. A downloadable app for iOS and Android was also mentioned.
Customer service
Customer support was listed as available 24-7 through email or online forms, with a premium ‘VIP’ service for players holding that status. Telephone support numbers were also provided for Germany, France, UK, Finland, Norway, Greece, Portugal and Italy.
Playing at Euro Palace Casino
The catalogue covers themed slots, virtual and live table games, and a range of stakes and variations. A Vegas category is also included. Games were accessible in a browser or through a downloadable app for iOS and Android players.
