Eurogrand Casino review
Eurogrand Casino offers a straightforward mix of casino games and promotions, along with a VIP club offering additional rewards to invited members. This review covers the features and terms described.
Players can use instant-play games in a browser or download a version to install on a computer hard drive.
At a Glance: Key Features
Eurogrand.com’s features included several notable points as well as a few less impressive aspects.
Features Highlighted in This Review
- A wide selection of casino games.
- Live casino games are available.
- Progressive games with substantial jackpots.
- A welcome bonus package.
- Customer support described as attentive.
- A mobile gaming platform.
- Live chat support.
- Games certified by Gaming Labs.
Things to Consider
- A lengthy list of restricted countries.
- Withdrawals described as taking a long time.
Eurogrand Casino at a Glance
| Online | Since 2006 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | WHG (International) Limited Casinos |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, GBP, CAD, USD |
| Language | |
| Support | Live chat and FAQ Page |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | €20 |
| Min Withdrawal | €10 |
| Withdrawal Limits | No Limits |
| Payout Timeframes | EWallets: 24-48 hours, Credit / Debit Cards: 5-8 days, Bank Transfers: 3-6 days, Cheques: 14-21 days, Pending Time: 0-96 hours |
Casino Background
Eurogrand Casino joined the online casino market in 2006. WHG (International) Limited Casinos, a large UK-based online gaming group, is identified as its owner and operator. WHG is also linked to other casinos mentioned here, including William Hill Casino, Prestige Casino and Sky Kings Casino.
Licensing, Security & Fair Play
Eurogrand Casino held licences from the Gambling Commissioner in Gibraltar and the UK Gambling Commission. Its security measures are described as including encryption technology and industry-grade firewalls. Game results are said to be generated randomly using a random number generator (RNG). These are reported statements, not a current licence check or independent confirmation.
Bonuses and Promotions
Promotions at Eurogrand Casino are described as including free spins and deposit matches. Offers and terms can vary; the examples here reflect the account provided, not a current promotion listing.
Welcome Bonus
New Eurogrand Casino customers were offered a welcome package featuring a 100% match up to $/£/€100 on their first deposit.
This welcome bonus was available to new customers and expired 7 days after being credited. It specified a minimum deposit of $/£/€20 and a 35x wagering requirement. The maximum bonus winnings redeemable under the offer were stated as $/£/€2,000.
The stated terms required customers to opt in and deposit during the Promotion Period. The bonus was then credited to a Bonus Balance for use on Promotion Games. Winnings could not be withdrawn until the wagering requirements were met.
The stated wagering contributions varied by game category:
- Slots and scratchcards – 100%
- Table and card games – 25%
- Video poker – 5%
- Pai Gow, craps, Sic Bo, Red Dog and Let It Ride – 10%
- Pontoon, Blackjack Switch and Wild Vikings – 5%
- Other games – 0%
The Roulette contribution toward wagering depended on the proportion of the table covered by a bet:
- Low table coverage (25%) – 50%
- Medium table coverage (25.1 – 48%) – 25%
- High table coverage (48.1 – 100%) – 0%
Under the described terms, during the bonus period, winnings from a wager were split between the bonus and real money balances according to the share of the wager funded by each balance. If the real money balance could not cover the full wager, the remainder was taken from the bonus balance.
VIP Bonus
Eurogrand Casino invited selected players to join its VIP club. Members could receive account management from a dedicated VIP team, exclusive promotions, flexible account controls, tickets to major sporting events and other benefits.
Reload and Deposit Bonuses
Eurogrand Casino sometimes ran reload and deposit promotions, through which players making a deposit could receive bonus funds.
Loyalty Program
Eurogrand’s Comp Points Program was described as open to all players. Wagers earned Complimentary (Comp) Points that accumulated and could later be exchanged for instant cash or other rewards. Each $/£/€1 wagered earned 1 Comp Point.
The casino also sometimes offered double comp points on selected games.
Payment Options
Eurogrand Casino listed several payment methods, and VIP members could receive faster withdrawals.
Depositing
Casino deposits were described as instant. Listed methods included Visa, MasterCard, PayPal, Paysafecard, Instadebit, Poli, SoFort, Nordea and Neosurf, among others.
Withdrawals
For Eurogrand Casino cash-out requests, the stated pending period was 4 days, followed by a further processing time of 1 day. The payment method then determined how long funds took to arrive. Bank processing was described as taking 1 day to 7 days. Players might also have to verify their identity before withdrawing funds.
Games
Eurogrand Casino’s catalogue is described as relatively small, featuring popular slots alongside familiar table games.
Casino Software Providers
Playtech is identified as Eurogrand’s gaming software provider. The company is described as an established gambling software developer whose products include casino audio and visual features.
Slot games
Slots account for most of the games described. Listed titles include Spin 2 Million, Wild Gambler, Jackpot Giant, X-Men and Rocky. The selection also features 3-reel slots, 5-reel slots and Progressive Slots.
Table Games
For those seeking more than slots, Eurogrand is described as offering a varied, though not extensive, table-game selection. Options include baccarat, Casino Hold’em, blackjack, Hi-Lo, Red Dog, Pai Gow poker and Jacks or Better.
Live Casino
Eurogrand’s Live Casino is presented as an at-home gaming option, with live blackjack, roulette, baccarat, Sic Bo and Spin a Wheel among the games.
Mobile Casino
Eurogrand’s mobile casino is said to include many of the desktop games. Its instant-play option works in a mobile browser, with no download required.
Customer Support
Eurogrand Casino’s support team was described as available 24 hours a day to respond to player questions and concerns. Phone support and live chat were listed as ways to contact a representative; the site’s FAQ was also suggested as a source of answers.
Eurogrand Casino Review Summary
Eurogrand Casino was described as offering a moderate-sized game catalogue, playable instantly or by download. The site was called safe and reliable, but that is a historical assessment from the review, not an independent finding. Anyone considering a new online casino should review the applicable terms and local eligibility before acting on an offer from Eurogrand Casino.
