Hello Casino review
Hello Casino is an online casino presented to prospective players with a library of more than 700 games from over 80 developers. The review describes a broad selection for players to explore.
The review highlights licensing and customer support as notable parts of Hello Casino’s service. Consider these alongside the account terms and the regulatory rules that apply where you are located.
Hello Casino
100% up to €100 + 50 Free Spins
No Code Required
Minimum Deposit: €10
Wagering: Bonus x 35
Features
The review praises Hello Casino’s clean, contemporary interface, especially for mobile browsing. It reports that the site is available in English, German, Finnish, Swedish, and Norwegian.
Other features noted include promotions, oversight by three regulatory authorities, and a section displaying Return To Player (RTP) figures for table games, slots, and other titles. RTP figures describe game design data and do not predict an individual outcome.
What we like
- More than 700 games in the catalogue
- A diverse selection of progressive jackpots
- Many listed deposit methods
- The review lists licences from UKGC, MGA, and SGA
- Customer support described as responsive
- A clean, modern layout
What we don't like
- No telephone support
- The review notes low withdrawal limits
Hello Casino overview
| Online | Since 2014 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Network Solution Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP, EUR, SEK, USD, AUD, CAD, ZAR |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | €10 |
| Min Withdrawal | €10 |
| Withdrawal Limits | €5,000 per week |
| Payout Timeframes | 3-5 days |
Casino History
Imperium Network Solutions Limited Casinos launched Hello Casino in 2014, with Europe and the UK described as its main markets. The casino built a strong reputation after launch, which the review links to the values of its London-based owner and platform provider. Imperium Network Solutions Limited was founded in the UK in August 2012 and operates several online casinos on its white-label platform.
Licenses, Security, and Fair Play
The review explains that Hello Casino’s licensing is arranged through its owner, Network Solutions Limited, which relies on another provider’s white-label licensing services. It names the UK Gambling Commission, the Malta Gaming Authority, and the Swedish Gambling Authority as regulators. White Hat Gaming Limited is identified as the provider of those licensing services.
According to the review, three regulators oversee Hello Casino, and its games and RNG software receive regular fairness testing. The reviewer also says the member account area uses 128-bit SSL certificates to encrypt interactions with the casino, including financial transactions. The review further claims that player funds are kept separate from operating funds and that members would be paid first if the casino failed; these are reported claims, not independently verified facts.
Bonuses and Promotions
The review describes several types of Hello Casino incentives: a welcome bonus, recurring promotions, and a loyalty scheme. Availability and conditions depend on the casino’s terms, which players should read before taking part.
Welcome Bonus
The review describes a welcome offer spread across a new player’s first three deposits, with up to €1,100 in bonus funds and 150 free spins for selected slots in total.
1st Deposit: 100% deposit match up to €100 plus 50 Free Spins (Twin Spin)
2nd Deposit: 25% deposit match up to €500 plus 50 Free Spins (Starburst)
3rd Deposit: 50% deposit match up to €500 plus 50 Free Spins (Gonzo’s Quest)
The review says Skrill and Neteller deposits are excluded from this bonus. It also lists a wagering condition: bonus funds and all cash winnings from free spins must each be wagered 35 times. Game contributions vary, so check the terms to see which wagers count.
The review lists the following contributions toward wagering requirements:
- Slots: 100% (some titles excluded)
- Video poker: 0%
- Scratchcards and Keno: 100%
- Progressive Slots: 0%
Before claiming a bonus, review its terms for excluded slots and other restrictions. Contribution rates may be subject to limitations.
Other Bonuses and Promotions
The review also discusses offers for returning customers, including one called Sensational Sundays. It describes a 30% deposit match up to €100 for players’ first deposits each Sunday, subject to 35x wagering requirements. These details come from the supplied review and do not confirm that the offer is currently available.
Loyalty Program
Hello Casino’s loyalty scheme awards points based on the games played and each €10 wagered. The review lists these rates:
- Slots and scratchcards: 2
- Blackjack: 0.5
- Roulette: 0.25
- Video poker: 1
The review says new customers receive 500 points after their first deposit. It also states that 1,000 points can be exchanged for €5 in bonus funds.
Payment Methods
The review says Hello Casino accepts several payment types for deposits and withdrawals, including credit and debit cards, bank transfers, and some e-wallets. It presents this range as offering players different transaction options, though availability may depend on account and location terms.
Currencies accepted by Hello Casino were EUR, GBP, USD, AUD, CAD, SEK, and ZAR.
Making a Deposit
For Hello Casino deposits, the review lists a €10 minimum and several possible methods: Visa/Mastercard, Skrill, PayPal, Neteller, Trustly, Giropay, Sofort, and Paysafecard. It also notes that other local payment options may be available.
Deposits were processed instantly, so players could start without waiting. The review also says Hello Casino did not charge deposit fees.
Making a Withdrawal / Cashing Out
The review lists Visa/Mastercard, Skrill, PayPal, Neteller, and bank transfer for withdrawals. It gives a €10 minimum cashout and a €5,000 weekly maximum, which it describes as a low limit.
Withdrawals had to be sent to a payment method previously used for a deposit. If players had used multiple methods, they could choose between them. The review also reports that Hello Casino charged no withdrawal fees.
The review describes Hello Casino payouts as relatively quick: e-wallet withdrawals usually took one day, card withdrawals up to 3 business days, and bank transfers as long as 5 business days.
Game Selection
The review describes Hello Casino’s catalogue as containing around 700 games, including more than 600 slots. The rest includes table games, live dealer titles, and a selection of video poker.
The reviewer found Hello Casino’s mobile interface easy to navigate, with categories to help narrow down the game list. Players can also search by title or browse games by developer.
The review lists these categories in Hello Casino’s lobby: ‘All’, ‘Top”, ‘New’, ‘Slots’, ‘Live Casino’, ‘Table Games’, ‘Jackpots’, ‘Other’, and ‘Favourites’. Use the ‘Provider’ filter to find games from specific studios, or search for a title.
Casino game software providers
The review notes that White Hat Gaming casinos often feature games from many software studios. It says the reviewer counted 86 providers at Hello Casino, compared with casinos that use just one.
The review names several established suppliers at Hello Casino, including NetEnt, Microgaming, Evolution Gaming, Play’n GO, Quickspin, and Thunderkick.
Casino slots
Slots make up a large part of Hello Casino’s catalogue, with branded titles, a variety of themes and reel layouts, and different bonus features. The review describes slot types ranging from classic games to progressive jackpots and other formats.
The review highlights well-known releases from major studios, including Game of Thrones, Planet of the Apes, Ted, Immortal Romance, Thunderstruck II, and Break Da Bank. It describes these titles as popular for their gameplay and potential payouts.
The review places Hello Casino’s 49 progressive slots in the lobby’s ‘Jackpots’ category. It names Hall of Gods, Divine Fortune, Mega Fortune, The Goonies Jackpot King, and Mars Attacks among the better-known titles. Jackpot amounts can change, and the review does not provide a basis for predicting an individual player’s return.
Casino table games
In the ‘Table Games’ section, the review counts 37 traditional games. Blackjack and roulette make up many of them, alongside other table game formats.
The review spells it “Blackkjack” and reports 9 listings, including Double Xposure Blackjack, Single Deck Blackjack, and European Blackjack. Roulette comes in single-zero and double-zero formats, with French, American, and European versions described.
According to the review, Hello Casino’s table games also include Mississippi Stud, Casino Hold’em, Swap the Flop, Six Shooter, Baccarat, and Punto Banco.
Live Casino
The review counts 17 live dealer games at Hello Casino, all supplied by Evolution Gaming. They appear in the ‘Live Casino’ section, described as offering a selection of familiar casino tables.
The review says Hello Casino offers a broad game selection but has relatively few roulette and blackjack tables: two roulette tables and one blackjack table. It notes that many casinos offer these games in more variations.
For poker-style play, the review names Casino Hold’em, Caribbean Stud Poker, Three Card Poker, Baccarat, and Ultimate Texas Hold’em. It also notes live versions of Deal or No Deal, Football Studio, and Monopoly among the other table games.
Mobile Casino Review
The review describes Hello Casino as designed for mobile browsing, with a simple interface and games that are easy to navigate by scrolling. It says there was no separate iOS or Android app because players could access the instant-play casino through a mobile browser.
Customer Support
The review considers customer service important to an online casino’s reputation. It reports that Hello Casino offered responsive, 24/7 support.
Hello Casino advertised live-chat replies within a minute, and the reviewer says their tests matched that claim. Email is listed as another contact method; this account does not establish current response times.
- Email support
- Live chat support
Getting started at Hello Casino
Al Buraq Regina’s review describes Hello Casino as a mobile-focused site with games from a wide range of providers and a catalogue of 700 titles. It says this combination helped explain the casino’s popularity and notes that three regulators contributed to its appeal for players seeking oversight. These descriptions do not establish Canadian authorization. Explore our online casinos coverage for more options.
The overall assessment also highlights the interface, RTP information, loyalty points, recurring promotions, welcome offer, and 24/7 support. These features may be worth comparing; check the casino’s own terms for bonus conditions and service details.
