Slots Heaven Casino review
Slots Heaven Casino runs on Playtech software, with a library of around 250 casino games described in the supplied review. It includes regular and progressive jackpot slots, table games, video poker and live dealer titles.
Launched in 2013, the casino supports several languages and can be accessed in a browser or through a dedicated iOS or Android app. The original review reports licences from the Gibraltar Licensing Authority and the UK Gambling Commission; these credentials reflect the casino's stated licensing context and do not establish authorization in Canada.
At a Glance: Key Features
Slots Heaven has a celestial theme and a layout designed with mobile browsing in mind. Games appear on a single scrollable screen, making the selection easier to browse on a phone.
The interface supports several languages, including English, French, Finnish, Japanese, Norwegian, Portuguese and Malaysian.
Key features
- More than 250 games
- 24/7 customer support
- A wide range of payment methods
- Mobile-focused design
- Licensing in Gibraltar and the UK, as described in the review
- A range of bonuses and promotions
Potential drawbacks
- Games supplied exclusively by Playtech
- Withdrawal limits described as low
Slots Heaven Casino Overview
| Online | Since 2013 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Onisac Ltd, Mansion Europe Holdings Ltd (for UK players) |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, GBP, USD, CAD, AUD, NZD, CHF, HKD, NOK, SEK, ZAR, JPY |
| Language | |
| Support | 20 EUR |
| Contact | [email protected], +350 200 69061 (international), 0800 279 7347 (UK) |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 EUR |
| Min Withdrawal | 20 EUR/GBP/USD |
| Withdrawal Limits | 10,000 EUR/GBP per month. All other currencies 15,000 USD (or equivalent) per month. Limits will be increased if VIP. |
| Payout Timeframes | E-wallets: 1 – 2 business days; credit/debit cards: 6 to 8 business days; bank transfers: 3 to 12 business days. Processing time: 1 to 3 business days |
Background
The Gibraltar-based company Onisac Limited launched Slots Heaven in 2013. The review says Slots Heaven is the only casino it manages. It also identifies Onisac as part of the EBRA (European Business Registry Association) and attributes the casino's continued operation over several years to the company's stated commitment to consumer rights law.
Licensing, security, and fair play
The review describes Onisac Limited as holding two licences: one from Gibraltar and another from the UK Gambling Commission. It says the Gibraltar licence supports service to customers outside the UK. The review characterizes that licence as neither among the most nor the least reputable, while presenting the UK Gambling Commission licence as a positive credential and describing it as one of the hardest online casino licences to obtain.
Slots Heaven says it applies UKGC licence rules across its operations. It reports protecting player data, encrypting connections and following EU consumer rights requirements. These requirements include responding to customer complaints, publishing website terms and conditions, holding player funds in separate bank accounts and permitting independent testing companies to examine game results on request. These are reported claims, not independently verified findings.
Bonuses and Promotions
The review lists several Slots Heaven Casino offers, including a welcome bonus, recurring promotions and a loyalty program. It says these are available under the ‘promotions’ tab in the main interface.
Welcome Bonus
According to the supplied review, new Slots Heaven Casino players could claim a 100% deposit match of up to €100, plus 200 free spins on the Age of the Gods slot. The review says 40 spins were available after depositing, with the remaining spins credited at 20 per day for the next 8 days.
The bonus cash had a 40x wagering requirement, and slot winnings from free spins were subject to 20x wagering. The review also sets a maximum bonus-funded bet of €5 per spin or €0.50 per pay line. It warns that exceeding either limit could lead to forfeiture of the bonus and/or winnings.
The review lists these game contribution rates toward wagering requirements at Slot Heaven Casino:
- Slots and Scratchcards: 100%
- Roulette, Pai Gow & Casino Hold’em: 25%
- Blackjack, Baccarat, Craps, Sic Bo, Stravaganza and all video poker games: 20%
- Blackjack Switch, Lucky Wheel and Pontoon: 5%
- All Other Games: 0%
The review notes that some games are excluded from these contribution rates. Check the welcome bonus terms and conditions for exceptions before playing with bonus cash.
Further Bonuses & Promotions
The review also mentions Slots Heaven Casino offers beyond the welcome deal, including a Table Welcome Bonus of 20-wager free golden chips and Sofa Sundays, described as a 20% cashback promotion.
Loyalty Program
According to the review, players could join a five-tier loyalty program. Play at Slots Heaven Casino earns loyalty points that can later be exchanged for bonus cash.
Higher tiers award more loyalty points for wagering. The review gives the standard rate as 1 point for every €20 wagered; once players collect 100 points, they can exchange them for $1 in bonus cash.
Payment Options
The review describes a range of deposit and withdrawal methods at Slots Heaven Casino, including e-wallets, direct banking, prepaid cards or vouchers, and Bitcoin.
Depositing
Slots Heaven offers around 20 payment methods, with availability depending on location, according to the review. Commonly used options include credit/debit cards, Bank Transfers, Skrill, Neteller, PayPal, Paysafecard, ecoPayz, Trustly, Instant Payments, InstaDebit and Bitcoin.
The stated minimum deposit at Slot Heaven is €10. Some payment providers may set a higher minimum transaction amount.
Withdrawals
Some methods only support deposits, so the review lists fewer withdrawal options at Slot Heaven Casino. Common withdrawal methods named include credit/debit cards, Skrill, Neteller, Bank Transfers, PayPal, ecoPayz, Instant Payments and InstaDebit.
The review states that the minimum withdrawal is €20 and that withdrawals must use a method previously used for deposits. It gives a pending period of 1 to 3 days before payment processing, followed by estimated processing times of 1 and 4 business days for e-wallets, 6 to 8 business days for credit debit cards, and 3 to 12 business days for bank transfers.
Games
The supplied review counts up to 250 games at Slots Heaven Casino, including slots, table games, video poker and live dealer titles.
Players can browse by ‘Top Games’, ‘Slots’, Jackpots’, ‘Live Casino’ or ‘Table Games’. The review says lists can be sorted alphabetically, or players can search directly by title.
Software Provider
According to the review, Slots Heaven Casino uses Playtech software and features around 250 games. It describes Playtech as a leading casino game developer whose titles are generally known for playability and production quality. Browse the Playtech games selection.
Slots
The review says the ‘Slots’ section at Slots Heaven Casino contains more than 150 Playtech Slots. The games cover a range of themes, reel layouts, bonus features and pay lines. Examples include Forest Prinze, Giant Grizzly, Panther Pays and the Age of Gods' series.
The ‘Jackpot’ category at Slots Heaven Casino includes progressive jackpot slots. The review describes close to 50 games, including Gladiator: Road to Rome, Leprechaun’s Luck, Pharoah’s Treasure Deluxe and Justice League.
Table Games
Slots Heaven Casino offers American, French and European Roulette, as well as Blackjack, Baccarat, Pai Gow, Craps, Caribbean Stud Poker, Sic Bo and Casino Hold’em. The review says video poker titles are listed under ‘Table Games’ too.
Live Dealer Games
The live section at Slots Heaven Casino features close to 40 tables developed by Playtech, across several game formats. Roulette, Blackjack and Baccarat make up most of the selection, while the supplied review also lists Casino Stud Poker and Casino Hold’em among its live dealer games.
Mobile play
Players can access Slots Heaven Casino in a browser or download apps from the iOS and Android play stores. The review describes the browser version as mobile-optimized and compatible with computers, tablets and smartphones.
Customer service
The review says Slots Heaven's support team is available 24 hours a day, 365 days a year, with contact options including live chat, email and phone. An FAQ section also answers common player questions and concerns.
- Live Chat
- Email Support
- Phone Support
Playing at Slots Heaven
The original review describes Slots Heaven as a well-managed online casino. It says slot players can access Playtech's full collection and describes the table game bonuses as equally appealing. Table game wagers contribute 20% to 25% toward wagering requirements, compared with the stated industry-standard rate of 5%.
