Casino Cruise review
Casino Cruise features more than 1,300 games, several promotions and a site designed for mobile play. The review describes it as a notable entrant in the online gaming market.
In January 2023, Al Buraq Regina reported blacklisting Casino Cruise over alleged unethical business practices and player complaints.
This instant-play casino brings together slots, table games, jackpots and live dealer titles from several software studios. Its bonus offers may provide extra funds for play beyond a player’s deposit. The review describes Casino Cruise as fully licensed and regulated, but that does not establish authorization in Canada. Consult our online casino guide for information on a broader selection.
Platform features
The review noted the site’s contemporary look, crisp graphics and prominent navigation. Its straightforward layout was designed to help visitors find sections quickly. Casino Cruise offers several features commonly sought in a gaming site, though the review also pointed out limitations to consider.
Advantages noted
- Play in your browser without downloading software.
- More than 1,300 casino games.
- Live dealer games available.
- Games from several major software studios.
- Telephone support is listed.
- Designed for mobile devices.
- Supports a range of languages.
- Two EU licences are reported.
Reported Drawbacks
- Live chat is not available 24/7.
- No loyalty program available.
Casino Cruise at a glance
| Online | Since 2014 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL DETAILS
| Restricted Countries | |
|---|---|
| Currencies | BGN, CAD, CHF, CZK, DKK, EUR, GBP, HRK, MXN, NOK, PEN, PLN, RON, RUB, SEK, USD, VEF and ZAR |
| Language | |
| Support | Live chat, email, phone and FAQ section |
| Contact | [email protected] |
DEPOSITS & PAYOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | $/£/€10 |
| Min Withdrawal | $/£/€10 |
| Withdrawal Limits | €5,500 per week and €22,000 per month |
| Payout Timeframes | E-wallets: 0–24 hours, credit/debit cards: 2–5 days, bank transfers: 2–5 days, cheques: not offered, pending time: 24–48 hours |
Casino Background
A group of casino enthusiasts founded Casino Cruise, which grew rapidly over a few years. The site launched in 2014 and developed a collection of hundreds of games from prominent software providers. It is owned by Genesis Global Limited, which also operates brands such as Spinit Casino, Genesis Casino and Casino Gods. The review says the company is incorporated under Maltese law and governed by its gaming rules.
Licensing, security and fair play
The review says Casino Cruise holds licences from several established gambling regulators, including the Malta Gaming Authority and the UK Gambling Commission.
According to the review, Casino Cruise’s payment methods meet PCI standards for handling card information during deposits and withdrawals. It also says SSL connections protect information in transit.
The review says eCOGRA, an online casino game testing agency focused on player protection, oversees fair play at Casino Cruise.
Bonuses and offers
In addition to its substantial casino welcome bonus, Casino Cruise is described as offering promotions for returning customers. The listed promotions include free spins, deposit matches, cash points and weekend giveaways.
Welcome Offer
Casino Cruise’s welcome package is advertised to customers who register and make a first deposit: a $/£/€1,000 bonus plus 200 free spins. The package is split into four deposit bonuses:
1st Deposit: get a 100% match up to $/£/€200, plus 200 free spins.
2nd Deposit: get a 50% match up to $/£/€200 with bonus code WCRUISE2.
3rd Deposit: get a 25% match up to $/£/€300 with bonus code WCRUISE3.
4th Deposit: get a 25% match up to $/£/€300 with bonus code WCRUISE4.
For the first-deposit bonus, open ‘Cashier’ and choose the welcome offer from the dropdown. To claim the 2nd, 3rd, and 4th deposit bonuses, return to ‘Cashier’ and enter the corresponding codes shown above.
The first 20 free spins are credited with the initial deposit; the rest are added at a rate of 20 per day for nine days. The package spins can only be used on the Starburst slot. Each batch expires 72 hours after it is credited, and withdrawals from free spins are capped at $/£/€100. The terms exclude deposits made with Skrill or Neteller from the welcome offer.
The stated eligibility terms require new Casino Cruise customers to deposit at least $/£/€10. The review says customers can choose not to take the bonus. Each of the four welcome offers has a 40x wagering requirement before bonus winnings can be withdrawn.
Casino Cruise assigns different wagering contributions to different game types. The listed rates are:
- Video slots and other games – 100%
- Games in the “classic slots” category – 75%
- Table games – 10%
- Blackjack games – 5%
The review says Casino Cruise staff check a customer’s play before approving a withdrawal, looking for unusual activity or potential signs of fraud.
VIP offer
Promotions beyond the welcome package are described as VIP member benefits. Players can earn loyalty points through the Casino Cruise VIP Club; the review says the casino’s VIP team sends an invitation once a player reaches the required points threshold.
The review identifies three main VIP tiers, each with its own offers, promotions and gifts. It says rewards improve at higher levels.
Reload and Deposit Offers
Reload and deposit offers are said to change weekly, and the review points to the ‘Promotions’ page for details. It reports finding a $/£/€100 Live Casino offer for first-time live players and a weekly 10% cashback bonus capped at $/£/€200, among other promotions.
Loyalty points
The review says Casino Cruise has no loyalty program, although casino play can earn points toward VIP status. Reaching that status is presented as a way to access further VIP offers and rewards.
Ways to pay
After creating a Casino Cruise account, customers can deposit using one of the payment options described by the site. The review says completing the transaction takes only a few minutes.
Depositing
While a game is open, the ‘Deposit’ button appears in the upper-right corner of the page. Customers can also start a deposit under ‘My Account’ and select a supported payment method. Casino Cruise’s listed options include credit and debit cards, e-wallets, instant banking, bank transfers and prepaid cards.
Deposits are processed instantly and carry no fee. The stated minimum deposit is $/£/€10.
How to Request a Withdrawal
To request a cash-out, the instructions direct customers to ‘My Account’ to choose a withdrawal method and follow the onscreen steps. The listed minimum withdrawal is $/£/€10.
The review says there is no stated cap on the number of withdrawal requests, but Casino Cruise will not process a request made within 24 hours of the customer’s previous deposit. It also notes that the casino may ask for one or more identity documents before releasing funds.
Game selection
Casino Cruise’s catalogue is described as containing more than a thousand games, from classic three-reel slots to newer video slots and table games. The review also notes a selection of live dealer titles.
Game Software Providers
The review’s list of Casino Cruise providers includes well-known names such as Evolution Gaming, NetEnt, Play’n Go, Microgaming, Yggdrasil and Quickspin. These studios are cited as examples of the casino’s game suppliers.
Slot games
Casino Cruise reportedly offers more than 500 slot machines with themes inspired by movies, television, fantasy, sports and more. Titles mentioned in the review include Wizard of Gems, Guns N’ Roses, Irish Gold and James Dean.
Table games
Casino Cruise’s table game selection includes familiar options such as blackjack and poker, along with baccarat and roulette. The review also mentions alternate versions of popular games, including European blackjack.
Live dealer games
Casino Cruise uses the Evolution Gaming platform for live play, according to the review. Its streamed tables include roulette, baccarat, blackjack and Dream Catcher, as well as VIP versions of selected live casino games.
Mobile play
Casino Cruise’s mobile platform is described as providing smartphone and tablet access to casino and live dealer games. Players can use a mobile browser or download the app to their phone.
The mobile casino is listed as having more than 500 titles, with new games added over time. Casino Cruise reportedly supports Android, Apple and Windows devices, as well as most modern smartphones and tablets.
Help and support
The site’s FAQ is described as covering payment, account and other common questions. The review lists the following ways to contact Casino Cruise support:
- Telephone
- Live chat
Casino Cruise review summary
The review presents Casino Cruise as offering a broad range of games, site features and a welcome package. It also notes the lack of a loyalty program. The review suggests VIP status may interest players who earn enough points, but does not establish current offers or availability in Canada.
