Genesis Casino review
Players in markets covered by the MGA or UKGC can choose from many established online casinos. Genesis Casino uses a space-themed design and offers video slots, live tables, scratchcards and video poker. There are several game formats to explore, but the licensing and market terms described here apply to the jurisdictions named.
In January 2023, Al Buraq Regina reported blacklisting Genesis Casino over alleged unethical business practices and player complaints.
Genesis Casino is presented as an option for high rollers, with no weekly or monthly withdrawal limits stated. The review also describes a range of deposit and withdrawal methods; limits and availability may vary by account and jurisdiction.
Genesis Casino Features
Genesis Casino is among the online casinos covered in this review. The write-up highlights customer service, a varied game library, and an easy-to-navigate site. The sections below recap its praised features and noted drawbacks.
Features Highlighted in the Review
- No withdrawal limits are stated.
- Live casino games are available.
- Games from established software providers.
- Two recognized EU licences are claimed.
- Straightforward site navigation.
- Large games catalogue.
- Telephone support is listed.
Drawbacks Noted in the Review
- Live chat is unavailable 24/7.
- No public loyalty scheme (VIP Club membership is by invitation only).
Genesis Casino Overview
| Online | Since 2018 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | AUD, CAD, CHF, EUR, GBP, SEK, USD |
| Language | |
| Support | Live Chat, Email, Phone |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | $/£/€10 |
| Min Withdrawal | $/£/€10 |
| Withdrawal Limits | €2,300 |
| Payout Timeframes | 1-5 days |
Genesis Casino History
Genesis Casino is operated by Genesis Global Limited, a company incorporated in Malta. The company is also linked in the review to other online casinos, including online casinos such as SpinIt, Casino Cruise and Sloty Casino.
The review says Genesis serves several regions, including the UK, South Africa, New Zealand and Sweden. It identifies Spain, France, Israel, Romania, Portugal, Turkey, Denmark, Belgium, Hungary and the USA as restricted countries. These details describe the jurisdictions mentioned and do not establish access in Canada.
Genesis Casino Licences, Security & Fair Play
The review describes Genesis as fully licensed and compliant with applicable laws and standards. It names licences held by Genesis Global Limited from the Malta Gaming Authority and the UK Gambling Commission. These claims relate to those regulators and do not establish authorization in Canada.
Genesis's security measures are described as including an SSL connection and PCI-compliant methods. The review also says eCOGRA tested and certified the site's RNG as fair. Certification does not guarantee any individual player's outcome or a win.
Genesis Casino Bonuses and Promotions
The review portrays Genesis promotions as generous, especially its welcome package. It says players meeting the wagering conditions may be able to withdraw bonus funds and related winnings. The bonus amount alone does not indicate the wagering needed or whether the offer is suitable for a player.
Welcome Bonus
The Genesis Casino welcome package described in the review totals $/£/€1,000 in bonuses and 300 free spins, split across four deposit offers:
1st Deposit – a 100% match up to $/£/€100, plus 50 free spins for the 9 Pots of Gold slot.
2nd Deposit – a 50% match up to $/£/€300. Bonus code: WGEN2
3rd Deposit – a 25% match up to $/£/€300. Bonus code: WGEN3
4th Deposit – a 25% match up to $/£/€300. Bonus code: WGEN4
For the first deposit offer, open the cashier and choose ‘Bonus’ from the dropdown. To claim the 2nd, 3rd, and 4th offers, enter the relevant code above in the cashier. After a qualifying deposit, 30 free spins are added immediately; the rest are credited at 30 per day over 9 days.
The terms describe the welcome bonus as available to new players who open an account and deposit at Genesis. Players can select either the Welcome Package or the Live Casino Bonus, but not both. A minimum deposit of $/£/€10 is required. Players who do not want the welcome bonus can opt out.
To withdraw the bonus and associated winnings, players must wager the welcome bonus at least 40x. Free spins expire 72 hours after they are credited, and winnings from the spins have a maximum withdrawal of $/£/€100.
Genesis Casino applies different game contribution rates toward wagering requirements. The review lists the following applicable rate:
- Video slots and other games – 100%
- Games in “Classic Slots” – 75%
- Table games – 10%
- Blackjack games – 5%
The terms state that Neteller or Skrill deposits do not qualify for the welcome bonus, and the offer cannot be combined with another bonus. Each bonus is valid for 14 days from the time it is credited.
VIP Bonus
The review lists several perks of Genesis Casino VIP membership: a dedicated account manager, personalized gifts, a personal withdrawal service, exclusive bonuses, and flights to Las Vegas.
VIP benefits are not available to every player. Membership requires a special invitation from Genesis Casino, generally reserved for players who spend heavily at the casino.
Reload and Deposit Bonuses
The Promotions page is described as listing a range of deals. In addition to occasional reload and deposit offers, the review mentions cashback bonuses, free spins offers and weekly promotions with a chance to win bonus money.
The review highlights these Genesis Casino offers:
- Weekly Bonus Mission (Monday to Thursday) - Deposit $50 or more to get a 25% match up to $100
- Lightspeed Monday - Deposit between Mon-Thurs to receive free spins in your inbox on Monday; the chosen slot determines the number of spins
Loyalty Program
Genesis Casino has no general loyalty programme. Regular players may receive an invitation to the VIP Club, where members can access bonuses and rewards not offered to standard players.
Genesis Casino Payment Methods
Cryptocurrency is not included in the listed Genesis Casino payment methods. Instead, the review describes a selection of eWallets and traditional credit and debit cards for funding an account.
How to Make a Deposit
Genesis Casino serves multiple jurisdictions and, according to the review, supports nearly 30 fiat currencies. Examples given include GBP, CAD, EUR, USD, ZAR, INR and NOK; a separate currency list names USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN and RUB.
At Genesis Casino, players can begin a deposit using the button in the upper-right corner of the page, even while a game is open, or by going to their account page. Choose a payment option and follow the on-screen prompts to complete the transaction.
The review names Visa and MasterCard credit and debit cards, Skrill, Neteller, ecoPayz and Paysafecard as Genesis Casino payment options. It states deposits are free of charge and the minimum transaction is $/£/€10.
How to Withdraw/Cash Out
Withdrawals are requested through the account page using a process similar to deposits. The review states a minimum withdrawal of $/£/€10 and a maximum of $/£/€2,300.
Casino processing for KYC and AML checks takes 24 to 72 hours. Once checks are complete, eWallet funds are described as arriving after processing. Card withdrawals may take another 1-3 banking days, and bank transfers may take up to 5 banking days.
The review states there are no withdrawal limits, noting that the terms and conditions it cites specify no weekly or monthly limits.
Genesis Casino Game Selection
Genesis Casino's interface is described as featuring video slots, live casino games, jackpots, scratchcards and table games. The catalogue is divided into categories, and the review says a search filter helps players locate games quickly.
Casino Games Software Providers
Genesis Casino's catalogue is described as containing casino and live dealer games from several software studios. Providers named in the review include Red Tiger, Evolution Gaming, OryxGaming, Yggdrasil, NetEnt, Microgaming, Play’n Go, NYX Gaming Group and Quickspin.
Casino Slots
The review uses its named developers to illustrate the variety of the slot catalogue. Examples include Microgaming’s Immortal Romance and Wolf Gold from Pragmatic Play. It also points to newer games under new slot titles, including Arrr! 10k Ways and Funk Master.
The ‘Jackpots’ category includes titles associated with Mega Moolah, such as Mega Moolah Goddess and Absolootly Mad. The review also names WowPot slots and NetEnt games including Mega Fortune and Hall of Gods, in its jackpot selection.
Casino Table Games
Genesis Casino's ‘Table Games’ section is described as mixing familiar games with less common options. Roulette includes titles such as First Person Roulette, and the review also mentions blackjack tables. Other listed games include poker variations, Sic Bo, Dragon Tiger and Punto Banco.
Live Casino
According to the review, Genesis Casino's live casino lets players at home join games hosted by human dealers. Examples include live blackjack, poker, roulette and baccarat, as well as other live dealer games.
Genesis Mobile Casino
Genesis Casino is said to have launched a mobile app while the brand was still relatively new. The review says it includes a broad game selection with software from NetEnt, Microgaming and other providers. Apple, Android and Windows devices are listed as compatible, along with live dealer games and bonuses.
Customer Support
The review gives Genesis Casino customer support a strong rating and lists several ways to get in touch. It also notes an FAQ section covering common topics such as payments, account setup and gameplay.
The contact methods named in the review are:
- Phone
- Live chat
Start Playing at Genesis Casino
The review characterizes Genesis Casino as a well-rounded option, pointing to its games, customer service, bonuses and stated reputation. It presents licences from the UKGC and the MGA as a baseline expectation. Those regulators' licences do not establish authorization in Canada. Readers are invited to explore the casino's games, service, bonuses and other features.
