Casino Masters review
Casino Masters is a Genesis Global casino with a more limited range of software studios than many online casinos. Its catalogue focuses on video slots, virtual table games, and live dealer titles.
As of January 2023, Al Buraq Regina had blacklisted Casino Masters over reported unethical business practices and player complaints.
The review identified English-speaking markets, including the UK, under a UKGC licence. It described the MGA licence as covering the Republic of Ireland, New Zealand, India, Canada and South Africa. These historical statements do not establish authorization in Canada.
Casino Masters Features
The review describes Casino Masters’ online casino as combining oriental fantasy and superhero imagery, with black and dark-red backgrounds that make its game portfolio stand out. It also notes regional settings for English-speaking countries and lists EUR, INR, GBP, CAD, USD, and NZD among the accepted currencies.
What the Casino Masters Review Liked
- A selection focused on high-quality casino games
- Regional settings for several English-speaking markets
- Phone support available
- Active social media presence
- MGA & UKGC licences
What the Casino Masters Review Disliked
- Live games & jackpots excluded from the bonus
Casino Masters at a Glance
| Online | Since 2021 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, INR, GBP, CAD, USD, AUD, NZD, ZAR, NOK, SEK, CHF, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH |
| Language | |
| Support | Live Chat, Email, Phone Support |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | €/$10 |
| Min Withdrawal | €/$10 |
| Withdrawal Limits | €/$22,000 per month / €/$5500 per week / €/$5500 per transaction |
| Payout Timeframes | Credit/Debit Cards: 1 to 3 Working Days; E-Wallets: Instant; Prepaid Cards: N/A; Mobile Payment: N/A; Bank Transfers: 3 to 5 Working Days; Online Bank Transfer: Instant |
Casino Masters History
Casino Masters operates under Genesis Global Limited, the operator also linked to Casino Joy, Genesis Casino, Kassu Casino, Casoola Casino, and other brands. The review calls Casino Masters a young brand without an established reputation, while describing Genesis Global as a recognized operator running several casinos on its custom aggregator platform.
Casino Masters: Licensing, Security and Fair Play
Genesis Global had held an MGA licence for Casino Masters since 2016 and also held a UKGC licence. The review describes both regulators as reliable in iGaming and says they may impose substantial fines, suspend a licence, or revoke it permanently if consumer rights or privacy are not protected. Its further claim that Casino Masters consequently uses safe RNGs, legitimate game results, and a highly secure environment is an assurance, not an independently established guarantee.
Casino Masters Bonuses and Promotions
The review says Casino Masters listed offers in its ‘Promotions’ section. It also notes that promotions were subject to ‘Bonus Terms & Conditions’, linked from the site footer.
Standard welcome bonus
The review notes that deposits made using e-wallets such as Skrill, Neteller, Paysafe, or ecoPayz were excluded from eligibility for the ‘Welcome Bonus’.
Welcome Bonus: The offer described was a 100% match up to €/$200, plus 30 Free Spins on the Twin Spin video slot. Players had 14 days to complete the bonus wagering requirement before it expired.
The deposit match and any free-spin winnings were credited to a ‘bonus balance’. According to the review, withdrawing those funds required completing the 40x wagering requirement on bonus amounts only, after which they could be transferred to the ‘real money’ balance. Convertible free-spin winnings were capped at $/€100.
The stated maximum bet for Slots and Video Slots was €/$5 per spin or €/$0.50 per bet line. Other games had a listed maximum of €/$30 per bet. The review also referred players to the contribution rates below to see how wagers counted toward the wagering requirement.
- All Video Slots and other games - 100%*
- All games under the category "classic slots"- 75%
- All Table games - 10%
- All Blackjack games - 5%
- Live games, jackpots, or video poker – 0%
Other Casino Masters Bonuses
The review says deposit matches made up most Casino Masters promotions. Examples included Avian's Weekly Storm Blow at 25% up to €/$100 and Andromeda Positivity Charge at 25% up to €/$50. It also describes a VIP/loyalty program offering exclusive promotions, monthly prize draws, and holiday packages.
Casino Masters Payment Methods
The review lists EUR, INR, GBP, CAD, USD, and NZD as the main currencies for English-speaking markets. Players in the UK had to use GBP; players elsewhere could select a currency, with USD given as one example.
Depositing at Casino Masters
Listed deposit methods included VISA, Electron, Mastercard, Maestro, Skrill, Neteller, ecoPayz, Rapid Transfer, Jeton, and MiFinity. These options were accepted in most countries and supported the currencies listed above. The minimum deposit was €/$10 or equivalent. UK customers could not use credit cards for casino transactions.
Withdrawing from Casino Masters
The review says withdrawals were supported through every listed method, although Mastercard or Jeton might be restricted in some countries. It described online banking as an instant alternative in those cases. The stated withdrawal limits were €/$22,000 per month, €/$5500 per week, and €/$5500 per transaction.
Casino Masters Game Selection
The review describes Casino Masters’ game catalogue as easy to browse. The menu provided direct access to the ‘Live Casino’, while choosing ‘Games’ displayed the available titles.
Casino Masters Software Providers
Visitors could browse studios using a ‘Game Providers’ filter. The review lists Play’n Go, Pragmatic Play, Microgaming, NetEnt, Evolution, Red Tiger, Yggdrasil, Big Time Gaming, and Gamomat.
Casino Masters Slots
According to the review, Casino Masters’ slots featured video games from prominent iGaming developers. Players could filter the selection by ‘Video Slots’, ‘Jackpots’, ‘Megaways’, ‘Feature Buy’, or ‘Classic Slots’.
Examples of Megaways titles included Twin Spin Megaways, Divine Fortune Megaways, and Who Wants to be a Millionaire Megaways. The review also named feature-buy games such as Wild West Gold, Street Fighter II, Dead or Alive II, and Scudamore’s Super Stakes among popular choices.
Jackpot examples in the review included Vegas Night Life, Imperial Riches, Mega Fortune, Hall of Gods, Mercy of the Gods, Arabian Nights, and Divine Fortune from NetEnt, as well as Dr Fortuno, Ozwin’s Jackpots, and Holmes and the Stolen Stones from Yggdrasil. It singled out Mega Joker as a less commonly found title and reported an RTP of 99% on the top reels.
Casino Masters Table Games
The review says virtual table games were less easy to find. They appeared under ‘Casino Games’, with filters for ‘Roulette’, ‘Blackjack’, ‘Baccarat’, and ‘Other Games’. Virtual tables appeared alongside live dealer titles, with several table variants and a small selection of video poker games.
Casino Masters Live Casino
The review attributes all live dealer games to the Evolution live casino platform. It highlights Monopoly Live and Crazy Time as popular wheel games, and describes a broad Evolution range of blackjack, roulette, poker, and baccarat. The live casino’s ‘Other Games’ section also included Sic Bo, Mega Ball, Deal or No Deal, and Live Craps.
Casino Masters Mobile Casino
No download was required: the casino’s mobile casino interface for account management and game selection worked in Chrome, Edge, Safari, or another HTML5-compatible browser. Games also ran in a browser, so no separate app was needed.
Casino Masters Customer Support
The review noted several support options, including live chat, phone, and email. It also highlighted a well-organized FAQ, useful resource links, and Casino Masters profiles on Facebook, Instagram, and Twitter.
- Live Chat
- Email Support
- Telephone
- FAQs & Resources
- Social Media
Casino Masters Review: Final Thoughts
Casino Masters has several strengths, though the review observed that it receives little attention online. One limitation is that live casino games do not count toward bonus wagering when an offer is claimed. The review also views the more selective range of slot and live casino providers as a plus, giving the catalogue an exclusive feel and reinforcing its focus on quality games.
