Fair Go Casino review
Fronted by Kev the Koala, Fair Go Casino is aimed at Australian players and offers various promotions alongside a relatively small selection of online pokies, progressive jackpots, and virtual table games. The casino is one of several brands owned by Deckmedia. It accepts AUD and several cryptocurrencies, including Bitcoin Lightning, for deposits and withdrawals. Customer support is described as available around the clock by live chat and email, with a callback option for players who prefer to speak with an agent.
Fair Go Casino: A Brief History
Fair Go Casino launched in 2017 as an Australia-facing casino owned and operated by Deckmedia N.V. The company has been around since 2007 and also runs related brands, including Ozwin Casino, Ripper Casino, and Uptown Pokies.
Fair Go Casino
100% up to AU$200
Bonus Code: WELCOME
Minimum Deposit: 5 AUD
Wagering: (Deposit + Bonus) x 30
Licensing and Player Security
Fair Go Casino holds a Curacao Gaming Board of Control licence numbered 1668/JAZ. It also points to regulatory changes introduced by the Curacao government, describing them as an effort to strengthen the iGaming licensing framework and saying they may help create a more secure environment for Fair Go and other casinos operating under the licence.
The review says the casino uses encryption to protect personal and financial information. It also states that updated Curacao iGaming rules require the casino to promote responsible gambling and complete KYC checks before a player's first withdrawal.
Key features
- A variety of promo codes and bonus offers
- Customer service described as friendly and responsive
- Several appealing progressive jackpot pokies
- An established operator running multiple casino brands
Potential drawbacks
- Only RTG games are listed
- A selection of just 300+ games
- Limited withdrawal options
- High minimum withdrawal (A$100)
Fair Go Casino at a Glance
| Online | Operating since 2017 |
|---|---|
| Licence | |
| Games | 300+ |
| Software | |
|---|---|
| Owner | Deck Media N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | AUD, BTC, BCH, LBTC, ETH |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 5 AUD |
| Min Withdrawal | 100 AUD |
| Withdrawal Limits | 7,500 AUD per week |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Fair Go Casino Bonuses and Promotions
The review highlights promotions as a key part of Fair Go Casino’s offering to new and returning Australian players. It describes an introductory deal worth up to A$1,000, followed by reload offers, free spins, and instant cashback promotions.
Welcome Offer
For Australian players, Fair Go Casino spreads its welcome offer over the first five deposits, with a stated total value of up to A$1,000. Enter the 'WELCOME' bonus code for each of the five deposits to receive the following offer each time:
- A 100% deposit match, capped at A$200
Bonus Terms to Know
- Minimum Deposit: A$20
- Bonus Money Wagering Requirement: 30x (Bonus + Deposit)
- Max Bet For All Bonus Money: A$10
- Bonus Validity: Not Stated
- Max Bonus to Real Money Conversion: No Maximum Cashouts
- Exclusions: None Stated
Game Contribution for Bonus Wagers
- 100%: Online Pokies & Keno
- Excluded: All Other Games
Ongoing Bonuses
Like other Deckmedia N.V. casinos, Fair Go is described as offering a substantial schedule of promo-code deals. The review counted more than 15 promotions, including reload bonuses, tournaments, and cashback offers.
- Fun Monday: Make a deposit any time from Saturday through Monday using code FUNMON to get 25 free spins on Monday. The spins can be played on Hyper Wins, Mermaid Pearls, or Mega Monster online pokies.
- Koala Monday: Deposit at least A$20 on Monday and enter code KOALAMON to receive a bonus of up to A$1,000. The offer increases with the deposit amount.
- Free Monthly Bonus: Make at least one deposit during the month to qualify for a free A$25 bonus with code YOURFREE25. Cashouts from this bonus are capped at A$180.
- Lobby Jackpots: Opt in to the Lobby Jackpots promotion for a chance to win a progressive prize by making qualifying spins of A$0.01 or more on selected online pokies.
- Hot Pots Master: To celebrate the launch of the Hot Pots Master online pokie, the casino lists a 170% deposit match and 25 free spins on the game. The offer may be claimed up to three times with deposits of A$50 or more and code BOILINGWIN.
- Refer-a-Friend Bonus: Refer a friend who makes their first deposit to receive A$50.
- Neosurf Bonus: For your first deposit using Neosurf, enter code 100-NEOS to get a 100% deposit match.
- Fair Draw Promotion: A deposit made between Monday and Friday each week enters you for a chance to win a random cash bonus of between A$50 and $500.
- 25% Instant Cashback: If you lose a deposit made without a bonus, the review says you may claim 25% cashback on the loss. Contact support to request a credit to your FairGo casino account.
- Top Game: This daily reload deal includes a 125% deposit match and 25 free spins on the Fortunate Buddha pokie.
- Fortunate Days Reload Bonus: This offer combines a 200% match bonus with 20 free spins on Fortunate Buddha. To claim it, deposit at least A$40
- Aussie Fave: Australian players can get 50 free spins on the Planet of the Roos slot with a minimum deposit of A$10.
- A$15,000 Tournament: Enter The Reel Deal freeroll tournament for a chance to share the A$15,000 prize pool.
- Double Comp Points: Play selected pokies each month to earn double comp points. Exchange points for bonus cash through the casino's VIP/Loyalty program.
- Bitcoin Lightning Bonus: This promotion requires a minimum deposit of just A$5 in LBTC cryptocurrency and provides a 100% deposit match.
- VIP Thursday: Play on Thursdays to receive special offers in your Fair Go Casino inbox.
Loyalty Rewards and VIP Club
FairGo Casino also has a loyalty scheme in addition to its deposit offers and other promotions. The review characterizes the program as fairly basic, but says Australian players can earn comp points and exchange them for bonus cash.
The review would have liked to see a tiered rewards system like those at many other online casinos. Higher tiers might bring perks such as a personal account manager, complimentary rewards, or members-only bonuses.
Deposits, withdrawals and processing
The review lists several ways to deposit at FairGo Casino, including bank cards, transfers, online payment services, and cryptocurrency. It also says FairGo does not charge extra fees for casino transactions.
Deposit Options
Reported deposit options include Visa, Mastercard, American Express, Jet Bank Transfer, Apple Pay, Google Pay, Neosurf, CashtoCode, and eZeeWallet. Cryptocurrency options include Bitcoin, Bitcoin Lightning, Ethereum, Bitcoin Cash, and Litecoin.
- Minimum Deposit Limits: Fair Go Casino sets the minimum deposit based on the payment method. Bitcoin Lightning has the lowest stated minimum at A$5. Bank transfers are at the high end, with a stated minimum of A$45.
Withdrawal Options
The review says Australian players have limited withdrawal choices and face a high minimum cashout of A$100. Available methods are bank transfer, eZeeWallet, and Bitcoin; the other cryptocurrencies accepted for deposits are not available for withdrawals.
Stated maximum withdrawal limits:
- Daily: Not stated
- Weekly: A$7,500
Withdrawal Terms to Keep in Mind
- Pending Time: Two Banking Days.
- Deposit Turnover: Each deposit must be wagered at least once before it can be withdrawn.
- KYC Checks: Required before the first withdrawal.
- KYC Verification Time Frame: Not Stated.
Games and Software at Fair Go Casino
FairGo Casino is described as having a focused library of more than 300 games from Realtime Gaming and SpinLogic.
The selection includes online pokies, some virtual table games, keno, digital scratch cards, and several video poker titles. The review says live dealer games are not available to Australian players, although they are offered in other regions.
Online Pokies
Pokies make up most of FairGo Casino's real-money game selection. The lobby includes a variety of themes and reel mechanics.
Browse by categories such as 'New', 'Top Picks by Kev', 'Pokies', 'Exclusive', and 'Budget Bangers', or narrow the selection using the lobby's drop-down menus. Filters let players sort slots by reel count and features such as bonus rounds and ways-to-win mechanics.
The review team tried a range of games to assess how they worked and the overall FairGo Casino experience. It came away with a positive impression of the game quality, highlighting Cash Bandits 2 and Whispers of Seasons for their bonus features and graphics.
Progressive Jackpots
Realtime Gaming supplies a number of FairGo Casino games, including progressive jackpot titles. Well-known releases from the studio in the lobby include Aztec's Millions and Shopping Spree 2.
The review says many jackpots have paid out around a few hundred thousand, while Megasaur and Aztec's Millions have each paid A$1 million or more in the past. Minimum bets of A$2.25 to A$5 may be less suitable for casual players or those playing on a cautious budget.
More Game Types
Outside of pokies, the review found a small selection of casino games for players wanting more variety at Fair Go Casino.
The table games include titles such as European Roulette and Blackjack, as well as less familiar choices like Teen Patti and Andar Bahar. Some poker games also share a progressive jackpot, which the review says has previously paid six-figure prizes.
Other options include video poker titles such as Loose Deuces and Joker Poker. The review also found several keno and instant-win games in the 'Exclusive' lobby section.
Playing on Mobile
Fair Go Casino's mobile-friendly site can be accessed in a browser on Android and iOS devices, with no separate software download required.
The reviewer tried the mobile site on multiple devices, switching between iOS and Android phones, tablets, and popular browsers. It reports that gameplay was consistent across devices, with no notable differences in stability or performance. Slots, table games, and lobby pages reportedly ran smoothly, and the layout adapted to different screen sizes.
Getting Help
Customer support is a noted strength across several Deckmedia casinos. For Fair Go Casino, the review lists email, live chat, and callback as contact options, in contrast with sites that place less emphasis on support.
- FAQs/Help Centre: The review sees the help section as a weak spot. It has a few answers about account issues and payments, but the selection is brief.
- Live Chat: The review says Fair Go's 24/7 live chat was on par with support at other Deckmedia brands. It describes agents as quick to respond and ready to answer questions during its review, and suggests the casino group may use a shared support team.
- Email: Email responses reportedly take longer than live chat, but the review says it received a reply within a day after contacting [email protected]. It found the replies comparable in quality to those from live agents.
- Complaints: The review identifies the dispute process as an area for improvement. It says FairGo Casino does not use an independent alternative dispute resolution (ADR) service, leaving Australian players with the casino's decision as the final outcome.
Fair Go Casino Alternatives
For Australian players weighing Fair Go against other choices, the review compares it with two platforms it says were accepting Australian players at the time.
Fair Go Compared with Bitkingz Casino
Bitkingz Casino is described as a cryptocurrency-focused site that had served Australian players since 2020. The review suggests it could suit many Australian players better, except those who especially value claiming a promotion with every deposit.
Its reported library has 4,000 games, compared with FairGo's 300+. The review also notes a 45x wagering requirement on bonus funds only, withdrawals processed within a day rather than two, dozens of supported cryptocurrencies, and live dealer games. It identifies live play as a notable omission at Fair Go.
The review describes Fair Go's customer service as more responsive and higher in quality. It presents that as an advantage, along with the casino's prominent selection of bonuses.
Fair Go Compared with ZodiacBet Casino
Fair Go could suit players who use cryptocurrency, since the review says ZodiacBet does not accept digital currencies. It also cites Fair Go's withdrawal processing and frequent deposit-linked offers as reasons some players may prefer it. Listed promotions include deposit matches, cashback, and a refer-a-friend offer.
ZodiacBet may be a better match for players who want a wider selection of games. The review describes a library of more than 3,000 titles, including online slots, live casino games, and a small selection of progressive jackpots.
Al Buraq Regina’s View of Fair Go Casino
Fair Go's Australian-focused offering is compared with other Deckmedia brands, including Uptown Pokies and Ozwin. The review describes a smaller game selection than many online casinos, alongside a wide range of coupon-based bonuses.
The review also notes some limitations, despite the site's reported popularity with certain Australian players. Live dealer games are not available, which may be a drawback for anyone seeking a larger game selection. Withdrawals are limited to one option each for cryptocurrency, bank transfer and eWallets.
The review suggests Fair Go Casino could appeal to players who already prefer Deckmedia casinos and want a broad selection of bonus offers. Players looking for a wider gaming experience may also want to compare other Online Casinos in Australia. Al Buraq Regina has reviewed many of these alternatives, which you can explore if Fair Go Casino doesn't suit you.
